以徒弟觀點探討師徒功能為完全中介效果

A Study on Fully Mediated of Protégés Perceived Mentoring Function

10.29916/JMPP.201409_8(3).0001

廖珮妏(Pei-Wen Liao)；黃瑜華(Yu-Hua Huang)；余鑑(Chien Yu)

人際信任 ； 師徒功能 ； 知識移轉 ； interpersonal trust ； mentoring function ； degree of knowledge transfer

管理實務與理論研究

8卷3期（2014 / 09 / 01）

1 - 19

繁體中文

本研究以問卷調查進行實證研究，採徒弟觀點來探討師徒間的人際信任作為影響師徒互動的因素，及對於知識移轉程度上的效果。本研究有效回收115份人力資源相關工作者（有效回收率為46%）。利用層級迴歸分析，其研究發現：人際信任對知識移轉程度與師徒功能皆有顯著正向影響，師徒功能對知識移轉程度也具有顯著正向影響，且師徒功能完全中介人際信任對於徒弟知識移轉程度的影響。

In this study, a questionnaire survey conducted empirical research to explore the use of protégés perspective of the relationship among interpersonal trust, mentoring functions and degree of knowledge transfer. The effective recovery of 115 copies of the questionnaire research related to human resources workers (the effective rate of 46%). In this study, using hierarchical regression analysis to found: Interpersonal trust had an individually significant positive impact on the degree of knowledge transfer and mentoring function. Mentoring function had a significant positive impact on the degree of knowledge transfer. The mentoring function fully mediation of the relationship between interpersonal trust and degree of knowledge transfer.

1. Bandura, A.(1986).Social Foundations of Thought and Action: a Social Cognitive Theory.Englewood Cliff, NJ:Prentice Hall.
2. Barber, B.(1983).The Logic and Limits of Trust.New Brunswick, NJ:Rutgers University Press.
3. Baron, R. M.,Kenny, D. A.(1986).The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.Journal of Personality and Social Psychology,51(6),1173-1182.
4. Bies, R.(Ed.),Lewicki, R.(Ed.),Sheppard, B.(Ed.)(1996).Research on Negotiation in Organizations.Greenwich, CT:JAI.
5. Catalyst(1993).Mentoring: A Guide to Corporate Programs and Practices.New York, NY:Catalyst.
6. Chao, G. T.,Walz, P. M.,Garnder, P. D.(1992).Formal and informal mentorships: A comparison on mentoring functions and contrast with non-mentored counterparts.Personal Psychology,45,619-636.
7. Doney, P.,Cannon, J.,Mullen, M.(1998).Understanding the influence of national culture on the development of trust.The Academy of Management Review,23(3),601-620.
8. Easterby-Smith, M.(Ed.),Araujo, L.(Ed.),Burgoyne J.(Ed.)(1999).Organizational Learning and the Learning Organization: Developments in Theory and Practice.London:SAGE Publications Ltd..
9. Eddy, E.,Tannenbaum, S.,Alliger, G.,D'Abate, C.,Givens, S.(2001).Technical report prepared for the Naval Air Warfare Training Systems DivisionTechnical report prepared for the Naval Air Warfare Training Systems Division,未出版
10. EMBA 雜誌編輯部(2009)。在公司推行師徒制。EMBA 雜誌，272
11. Ensher, E. A.,Murphy, S. E.(1997).Effects of race, gender, perceived similarity, and contact on mentor relationships.Journal of Vocational Behavior,50(3),460-481.
12. Fagenson-Eland, E. A.,Marks, M. A.,Amendola, K. L.(1997).Perceptions of mentoring relationships.Journal of Vocational Behavior,51,29-42.
13. Jones, G.,George, J.(1998).The experience and evolution of trust: Implications for cooperation and teamwork.Academy of Management Review,23(3),531-548.
14. Jonson, K. F.(2008).Being an Effective Mentor: How to Help Beginning Teachers Succeed.Thousand Oaks, Calif.:Corwin Press.
15. Klauss, R.(1981).Formalized mentor relationships for management and executive development programs in the federal government.Public Administration Review,41,489-496.
16. Kram, K. E.(1985).Mentoring at Work: Developmental Relationships in Organizational Life.Glenview, IL:Scott Foresman.
17. Lahti, R. K.,Beyerlein, M. M.(2000).Knowledge transfer and management consulting: A look at the firm.Business Horizon,43(1),65-74.
18. MacKinnon, D. P.,Dwyer, J. H.(1993).Estimating mediated effects in prevention studies.Evaluation Review,17,144-158.
19. MacKinnon, D. P.,Warsi, G.,Dwyer, J. H.(1995).A simulation study of mediated effect measures.Multivariate Behavioral Research,30,41-62.
20. McAlister, D. J.(1995).Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations.Academy of Management Review,38(1),24-59.
21. Minbaeva, D. B.,Michailova, S.(2004).Knowledge transfer and expatriation in multinational corporations: the role of disseminative capacity.Employee Relations,26(6),663-679.
22. Oppat, K.(2008).Disseminative Capabilities: A Case Study of Collaborative Product Development in the Automotive Industry.Springer Science.
23. Ragins, B. R.,McFarlin, D.(1990).Perception of mentor roles in cross-gender mentoring relationships.Academy of Management Journal,37(3),321-339.
24. Scandura, T. A.,Viator, R. E.(1994).Mentoring in public accounting firms: An analysis of mentor-protégé relationships, mentorship functions, and protégé turnover intentions.Accounting, Organizations and Society,19(8),717-734.
25. Sobel, M. E.(1982).Asymptotic confidence intervals for indirect effects in structural equation models.Sociological Methodology,13,290-312.
26. Stevenson, M. A.(1997).The Ohio State University.
27. Turban, D. B.,Jones, A. P.(1988).Supervisor-subordinate similarity: Types, effects, and mechanisms.Journal of Applied Psychology,73,228-234.
28. Tyler, T. R.,Kramer, Roderick M(1996).Trust in Organizations Frontiers of Theory and Research.Thousand Oaks, CA:Sage.
29. Wang, S.,Thomlinson, E. C.,Noe, R. A.(2010).The role of mentor trust and protégé internal locus of control in formal mentoring relationship.Journal of Applied Psychology,95(2),358-365.
30. Zachary, L. J.,Daloz, L. A.(2000).The Mentor's Guide: Facilitating Effective Learning Relationships.San Francisco:Jossey-Bass.
31. Zachary, L. J.,Fischler, L. A.(2009).The Mentee's Guide: Making Mentoring Work for You.San Francisco, CA:John Wily & Sons Inc.
32. 熊超群(2004)。教育訓練規劃與執行。廣東:廣東經濟出版社。

1. 蔡明貴,黃居正,吳昌期(2021)。中小學校長師徒制實施現況之研究。學校行政，133，40-80。
2. 陳建龍、林尙平(2015)。師徒關係正、負面功能前因與後果─以餐旅實習生為例。餐旅暨觀光，12(1)，1-22。
3. 劉馥瑤(2022)。Study on the Impact of Hospitality and Tourism Majors of Students' Mentoring Function on Professional Commitment。管理實務與理論研究，16(2)，12-27。
4. 鄭永熏、林秀芝(2016)。多媒體教學與學生學習風格對教育目標達成度之影響：以國中烘焙教學為例。餐旅暨觀光，13(1)，1-20。