觀光餐旅休憩科系實習生師徒制功能、自我效能、實習焦慮與職業生涯承諾之研究

A Study on the Mentoring Function, Self-Efficacy, Intern Anxiety and Career Commitment of the Interns in the Tourism and Leisure Department

10.6213/JLRIM.201909_12(2).0002

林永森(Yung-Sen Lin)；黃文雄(Wen-Shiung Huang)；葉姵伶(Pei-Ling Yeh)

師徒制功能 ； 自我效能 ； 實習焦慮 ； 職業生涯承諾 ； mentoring functions ； self-efficacy ； intern anxiety ； career commitment

休閒產業管理學刊

12卷2期（2019 / 09 / 01）

27 - 38

繁體中文

本研究目的旨在探討觀光餐旅休憩科系實習學生師徒制功能對於自我效能、實習焦慮與職業生涯承諾的影響。研究對象以觀光餐旅休憩科系曾經參與校外實習學生進行問卷調查，共獲得371份有效問卷。研究結果顯示：一、不同「實習類型」在「自我效能」與「職業生涯韌性」有顯著差異；二、是否有「實習前產業經驗」及「實習中工作輪調」在「心理社會功能」有顯著差異；三、是否有「實習前產業證照」在「自我效能」、「實習焦慮」與「職業生涯認同」有顯著差異；四、不同「實習場域」在「職業生涯認同」與「職業生涯規劃」有顯著差異；五、「職涯功能」會正向影響「自我效能」；六、「心理社會功能」會正向影響「自我效能」、「心理社會功能」會負向影響「實習焦慮」；七、「自我效能」會正向影響「職業生涯承諾」；八、「實習焦慮」會負向影響「職業生涯承諾」；九、「自我效能」在「職涯功能」與「心理社會功能」對「職業生涯承諾」具有中介效果；十、「實習焦慮」在「心理社會功能」對「職業生涯承諾」具有中介效果。最後，藉由研究結果可提供學校及校外實習廠商規劃實習制度運作之參考。

This study aims primarily at exploring the influence of mentoring function in the tourism and leisure department on self-efficacy, intern anxiety, and career commitment. A total of 371 valid questionnaires were collected from students who have completed internship in the departments of tourism and leisure. Study hypotheses were provided from literature review and the related theories, and were tested by the collected data. The research results are as follows: 1. Different intern patterns have significant variance on self-efficacy and career resilience. 2. Industry experience before interns and rotation during interns have significant variance on psychosocial functions. 3. Getting industry certificate before interns has significant variance on self-efficacy, intern anxiety, and career resilience. 4. Different intern field has significant variance on career identify and career planning. 5. Career functions effect self-efficacy positively. 6. Psychosocial functions effect self-efficacy positively, but effect intern anxiety negatively. 7. Self-efficacy effects career commitment positively. 8. Intern anxiety effects career commitment negatively. 9. Self-efficacy has mediating effects on career functions and psychosocial functions towards career commitment. 10. Intern anxiety has mediating effects on psychosocial functions towards career commitment. Finally, the study results provide reference of internship systems and operation for schools and internship companies.

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