主題樂園管理人才評選之含糊決策模式研究

A Study of Management Personnel Selection in Theme Park by Vague Decision Making Model

林佳姿(Chia-Tzu Lin)；鄭廷勛(Ting-Hsun Cheng)

主題樂園 ； 管理人才評選 ； 含糊理論 ； Theme park ； Selection of management personnel ； Vague theory

海洋休閒管理學刊

4期（2013 / 08 / 01）

20 - 39

繁體中文

休閒產業在世界各國已成為熱門產業之一，休閒產業管理人才的能力關係著休閒產業品質的好壞，亦影響休閒產業的興衰。由於休閒產業人才的評選面臨諸多複雜的因素，同時又必須將不可量化的資訊予以量化，並考量評選者對某項才能並不是相當瞭解，可能無法取捨或無法評論，所以休間產業人才的評選可視為含糊多重屬性決策問題。本研究以主題樂因為研究對象，探討主題樂園管理人才評選準則與權重並建構含糊多重屬性決策模式，以評選出能夠符合產業需求、其有良好能力的主題樂園管理人才。

Leisure industry has been one of the leading industries in the world. The abilities of management personnel deeply affect the quality as well as the development of leisure industry. The selection of management personnel often involves multiple, but usually conflicting factors. Also, it always consists of the quantitative and qualitative factors that need to be quantified. To be further, the decision maker sometimes can't evaluate management personnel candidates with respect to some factors because he/she may be not familiar with those factors. As a result, the selection of management personnel in leisure industry can be viewed as a vague multiple attributes decision making problem. In this paper, the significant attributes and their corresponding importance weightings for theme park are empirically investigated. Moreover, a vague multiple attributes decision making model is proposed to select the optimal management personnel of theme park from all possible candidates.