軍工廠知識移轉及知識分享之研究－以國軍某軍工廠爲例

Research of Knowledge Transfer and Sharing in Military Factory: A Case Study for a Military Factory

10.30136/ZXYGLKX.201006.0004

吳岱儒；吳宗晏

軍工廠 ； 知識移轉 ； 知識分享 ； Military Factory ； Knowledge Transfer ； Knowledge Sharing

資訊與管理科學

3卷1期（2010 / 06 / 30）

59 - 81

繁體中文

本研究主要目的在探討個案軍工廠外部知識移轉及內部知識分享的議題，包括知識移轉及分享的相關人員、障礙與精進組織之方法等。依據研究動機及目的，並彙整相關文獻，得到知識來源單位、知識接收單位、知識傳遞因素及知識移轉分享之特性等四大構面，並結合質化及量化兩種不同的分析工具，進行文獻、訪談、問卷的關係作一些交叉比較分析，使研究可信度提高及研究結果更爲精準。在研究設計上，主要透過深度訪談及問卷調查的方式進行資料的搜集，共計訪談了個案軍工廠中資歷較深的5位在訓教官及5位種子教官，並針對全數人員實施問卷調查，以期得到最真實情況，最後經研究者歸納及比對後，得到以下結論：(1)軍工廠未有明確訂定知識移轉及分享獎勵制度(2)擔任種子教官的人員不一定具有該任務之專業及知識(3)專案領隊與團員間互動不一定良好，並依研究結果對國軍軍工廠提出策略性建議。

This research presents a case study subject of the purpose to focus on exterior knowledge transfer and internal knowledge sharing in the military factory, which including the knowledge transfer and sharing personnel, the barrier during the knowledge transfer and sharing, and enhancing organization factors. This research collects the entire literature based on four structural frame of the knowledge source, the receipt group, the knowledge transmission factor and knowledge transfer and sharing characteristics, combining two kind of different analysis tool of the quality and quantity to perform the relations of the literature, the interview, the questionnaire to make some overlapping comparative analysis, in order to improve more accurate on truthfulness and findings. Mainly, the research design collects information by way of depth interviews, and questionnaires. During the research process, the researcher interviewed with 5 of senior students and cadre instructors to implement the questionnaire survey from the military factory in order to obtain the most real situation. The following conclusions were made by induction and compares: (1) Undefined the explicit incentive system for knowledge transfer and sharing in the military factory (2) Uncertain to have specialty skill and knowledge on duty for cadre instructor (3) Interacting is not good enough between Project Manager and the team member, the research has provided the go forward of strategic proposal based on the conclusions.

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