题名

ERP導入後效益：組織學習的影響與中間效益的中介角色

并列篇名

ERP Overall Benefits: The Effect of Organizational Learning and the Mediating Role of Intermediate Benefits

DOI

10.30136/ZXYGLKX.201006.0006

作者

陳昭宏

关键词

企業資源規劃 ； 組織學習 ； 中間效益 ； ERP整體效益 ； ERP ； Organizational learning ； Intermediate benefits ； ERP Overall benefits

期刊名称

資訊與管理科學

卷期/出版年月

3卷1期（2010 / 06 / 30）

页次

96 - 120

内容语文

繁體中文
中文摘要

組織如何改善ERP系統的績效仍然是一個重要的議題。本研究針對已經導入ERP的公司，從組織學習的觀點檢視ERP的績效。本研究提出觀念性學習與操作性學習會影響中間效益（包含協調性改善、任務效率、吸收能力與資料品質），並進而影響ERP的整體效益。經由組織層級的問卷調查、資料收集與驗證，本研究之假設均獲得顯著性結果。於討論章節部分，並陳述相關意涵供實務管理者與學術研究者參考。
英文摘要

How an organization improving the performance of ERP systems remains an important issue. This study examines ERP performance at the post-implementation stage, particularly from the perspective of organizational learning. Specifically, we proposed that both conceptual learning and operational learning affect intermediate benefits (including coordination improvement、task efficiency、absorptive capacity and data quality), which in turn influence ERP overall benefits. A firm-level survey was used to collect data. Our findings support the proposed hypotheses. Implications for both managers and researchers are also provided.
主题分类 基礎與應用科學 > 資訊科學
社會科學 > 管理學
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