The impact of E-commerce on the performance of firms in Vietnam

10.7903/ijecs.2012

Dang Thai Binh；Vu Hoang Duong；Nguyen Xuan Dien；Nguyen Hong Chinh；Nguyen Huu Phuoc Dai

E-commerce ； the performance of firms ； e-commerce platform ； B2C ； SMEs ； e-commerce process ； e-commerce business models ； Vietnam

International Journal of Electronic Commerce Studies

13卷2期（2022 / 06 / 01）

137 - 156

英文

Electronic commerce (E-commerce) has developed significantly with the Internet's support. It creates a new era of trading that removes physical barriers during transactions and brings economic profits for both sellers and buyers. Therefore, firms must take advantage of e-commerce to develop their market in the electronic world. In this paper, using panel data from 2012 to 2018, the authors examined the impact of e-commerce on the performance of firms in Vietnam which showed significant findings on how e-commerce influences the Vietnamese firms' performance. Firstly, e-commerce positively affects the performance of firms in Vietnam. Secondly, the impact of e-commerce on large enterprises is bigger than on small and medium-sized ones. Finally, the authors indicated the positive effects of e-commerce on domestic firms in Vietnam; however, the FDI firms in Vietnam are in contrast.

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