题名

消費者油電混合車知覺價值對購買意願影響之研究

并列篇名

A Study of the Influence of Consumer Perceived Value on Purchase Intention-A Case of Hybrid Car

DOI

10.6285/MIC.3(1)S.25

作者

王業竣(Yeh-Chun Wang);郭芳智(Fang-Chih Kuo);張世其(Shih-Chi Chang)

关键词

產品屬性 ; 產品形象 ; 產品知識 ; 知覺價值 ; 購買意願 ; 油電混合車 ; Product Attribute ; Product Knowledge ; Product Image ; Perceived Value ; Consumer Purchase Intention ; Hybrid Car

期刊名称

管理資訊計算

卷期/出版年月

3卷特刊(2014 / 10 / 01)

页次

304 - 317

内容语文

繁體中文

中文摘要

近年來由於消費者環保意識的抬頭,節能減碳的風氣席捲全球,國人對於日常生活中各種用品無不重視其環保的概念。本研究探討產品屬性、產品形象與產品知識對於消費者知覺價值及購買意願之間的關係,以油電混合車一類的綠色產品作為探討對象,希望藉由上述幾個變項來闡述消費者對於油電混合車的看法。本研究以問卷調查方式進行各變項之間的探討,共收集367份有效樣本,利用AMOS及SPSS統計軟體作為分析工具,且運用敘述性統計、線性結構方程式、信度分析、效度分析等統計方法進行分析。本研究結果顯示消費者對於油電混合車的產品屬性、產品形象及產品知識,會直接影響消費者的知覺價值,亦會透過知覺價值間接影響購買意願,然而產品屬性不會對購買意願產生直接影響,僅會透過知覺價值產生間接影響。經過本研究的實證探討,希望能給予企業在擬定策略時一個參考方向,讓企業能更貼近消費者內心的想法。

英文摘要

Due to the environmental awareness, people began to attach importance to energy efficiency and reduce carbon. This global trend affects us to purchase green product. For this reason, we focus on hybrid car in this study and propose a research framework including product attribute, product knowledge, product image, perceived value and consumer purchase intention. A total of 367 valid responses were collected in our research, and we adopted structural equation modeling to examine our hypotheses. Our results suggest that product attribute, product knowledge and product image had the most significant influence on perceived value and consumer purchase intention. However, product attribute did not directly impact on consumer purchase intention. Our findings have implications for companies on making marketing strategies.

主题分类 基礎與應用科學 > 資訊科學
社會科學 > 管理學
参考文献
  1. (2013)。經濟部能源局(2013),石油產品價目表,2013 年12 月13 日。
  2. Alba, J. W.,Hutchinson, J. W.(1987).Dimensions of Consumer Expertise.Journal of Consumer Research,13(2),411-454.
  3. Bagozzi, R. P.,Burnkrant, R. E.(1979).Attitude Organization and The Attitude-Behavior Relationship.Journal of Personality and Social Psychology,37(6),913-929.
  4. Biel, A. L.(1992).How brand image drives brand equity.Journal of Advertising Research,32(6),6-12.
  5. Bilkey W. J.,Nes, E.(1982).Country-Of-Origin Effects on Product Evaluations.Journal of International Business Studies,Spring/Summer
  6. Bloch, P. H.,Sherrell, D. L.,Ridgway, N. M.(1986).Consumer Search: An Extended Framework.Journal of Consumer Research,13(1),119-126.
  7. Brucks, M.(1985).The Effects of Product Class Knowledge on Information Search Behavior.Journal of Consumer Research,12,1-16.
  8. Fishbein, M.,Ajzen, I.(1975).Belief, attitude, intention and behavior : an introduction to theory and research.Reading, MA:Addison-Wesley.
  9. Fornell, C.,Larcker, D. F.(1981).Evaluating Structural Equation Models with Unobservable Variables and Measurement Error.Journal of Marketing Research,18(1),39-50.
  10. Jacoby, J.(Ed.),Olson, J.(Ed.)(1985).Perceived Quality : How consumers view stores and merchandise.Lexington, MA:Lexington Books.
  11. Juhl, J.,Kristensen, K.,Ostergaard, P.(2002).Customer satisfaction in European food retailing.Journal of retailing and customer services,9(6),327-334.
  12. Junaedi, M. F. S.(2007).The roles of consumer's knowledge and emotion in ecological issues.Gadjah Mada International Journal of Business,9(1),81-99.
  13. Lovelock, C. H.(2001).Services marketing: people, technology, strategy.Englewood Cliffs, NJ:Prentice Hall Inc..
  14. Nunnally(1978).Psychometric Theory.New York:McGraw Hill.
  15. Parasuraman, A.,Grewal, D.(2000).The impact of technology on the quality value loyalty chain : A research agenda.Journal of academy of marketing science,28(1),168-174.
  16. Park, C. W.,Jaworski, B. J.,Maclnnis, D. J.(1986).Strategic brand concept image management.Journal of Marketing,50,135-145.
  17. Park, C. W.,Lessig, V. P.(1981).Familiarity and Its Impact on Consumer Decision Biases and Heuristics.Journal of Consumer Research,8(2),223-230.
  18. Richardson, P. S.,Dick, A. S.,Jain, A. K.(1994).Extrinsic and intrinsic cue effects on perceptions of store brand quality.Journal of Marketing,58,28-36.
  19. Sweeney, J. C.,Soutar, G. N.(2001).Consumer-perceived value: the development of a multiple item scale.Journal of Retailing,77(2),203-220.
  20. Zeithaml, V. A.(1988).Consumer perceptions of price, quality, and value : A meansend model and synthesis of evidence.Journal of Marketing,52,4-17.
  21. 王蓉莉(2001)。碩士論文(碩士論文)。義守大學管理研究所。
  22. 吳明隆(2007)。結構方程模式─AMOS 的操作與應用。臺北:五南圖書出版股份有限公司。
  23. 林振江、施保重(2002)。混合動力車輛的理論與實際。臺北:全華科技圖書股份有限公司。
  24. 林繼國(2009)。我國運輸部門節能減碳發展課題。運輸人通訊,86,4。
  25. 莊明振、高清漢(1997)。台灣產品形象定位探討。設計學報,2(2),37-53。
  26. 陳威羽(2002)。碩士論文(碩士論文)。國立雲林科技大學工業設計研究所碩士班。
  27. 劉芳欣、黃梁傑(2013)。全球汽車產業近況與臺灣發展策略。車輛研測資訊,93,2。
  28. 劉芳梅(1999)。碩士論文(碩士論文)。國立政治大學企業管理學系。
  29. 蕭鏡堂(1999)。產業行銷學。臺北:華泰文化事業公司。
被引用次数
  1. 陳錦華,張惠君,邱紹群,吳佩如(2023)。你對電動車情有獨鍾嗎?。管理資訊計算,12(1),159-172。
  2. 黃君曄、陳瀅世(2017)。遊客之綠色消費概念、知覺價值與產品屬性對綠色住宿之影響。管理資訊計算,6(1),171-182。