英文摘要
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To meet the learning needs and credit requirements of adult learners during the coronavirus disease-2019 (COVID-19) pandemic, the Open University of Kaohsiung for the first time adjusted its courses from face-to-face to synchronous online teaching. Synchronous online teaching and learning could be challenging for instructors and adult learners. Online education can be influenced by a wide range of aspects such as interaction between instructors and adult learners and differences in information-technology literacy. Accordingly, a four-week action research was conducted in the second half of the 2019 school year to explore synchronous online teaching and learning. The study findings are outlined as follows: 1. online hardware requirements were dependent on course attributes; 2. adult learners who preferred face-to-face courses tended to be older and have lower information technology literacy; developing friendships while studying was considered more important than studying itself, and a lack of direct social contact during online learning reduced learning enjoyment; 3. most instructors were not familiar with the synchronous online teaching software and preferred on-campus to at-home instruction because timely technical assistance was unavailable in the online teaching environment.
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