新創庇護工場營業項目及商業模式之評估－以小幫手庇護工場為例

Feasibility Study on the Business Items and Business Model of New Sheltered Workshop - A Case Study of a Handy Helper Sheltered Workshop

10.6217/SEQ.202306_(167).25-34

劉虣虣(Pao-Pao Liu)；林麗芬(Lie-Fen Lin)；林佩靜(Pei-Ching Lin)

庇護工場 ； 高門檻技能 ； 營業項目 ； 商業模式 ； sheltered workshop ； high threshold skill ； business item ； business model

特殊教育季刊

167期（2023 / 06 / 01）

25 - 33

繁體中文;英文

大部分身障者具工作潛力，在職場不會因身體的不便而怠惰，反而穩定度高。雇主可針對其特質培養技能、調整適任之職種、職務內容及職場環境，他們可成為好夥伴。本文藉由個案探討庇護工場之營業項目。篩選合適的營業項目為成立庇護工場於創立前之重要課題，讓庇護員工習得一般職場應具備的技能。並透過商業模型分析是否足以支撐運作與創造市場價值，若顧客價值及經營成效愈高，新創營業項目成功機會將提高；且具備完整的商業模式，後續更能達成永續經營目標。

Most disabled persons have enormous potential that has yet to be realized at the workplace. They are more diligent and have high job stability, despite their physical impairments. Their employers can develop their skills according to their individual characteristics, and modify their working environments to make them more suitable. They will become good coworkers or useful helpers for us. This article attempts to describe and discuss the new business items of sheltered workshops through a case study. Before the sheltered workshop was established, how to select suitable appropriate workplace tasks became an important issue. Thus, sheltered employees must also able to be trained in technical jobs with higher thresholds. In addition, the writer evaluates the performance of sheltered workshops by analyzing the business model. If a sheltered workshop can provide higher value to customers or better performance, the business will certainly be successful. As long as the sheltered workshop has a complete business model, its plan will be practicable and achieve its sustainability goal.