薪酬、工作滿足、組織承諾、組織公民行為影響路徑關係之研究

A Path Analysis on the Relationship between Employees' Compensation, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior

10.6338/JDA.201304_8(2).0005

周漢興(Han-Hsin Chou)；劉峰旭(Feng-Hsu Liu)；陳詳衡(Hsiang-Heng Chen)

薪酬 ； 工作滿足 ； 組織承諾 ； 組織公民行為 ； 路徑分析 ； Compensation ； job satisfaction ； organizational commitment ； organizational citizenship behavior ； path analysis

Journal of Data Analysis

8卷2期（2013 / 04 / 01）

93 - 115

繁體中文

經濟不景氣的社會中，使得企業對員工裁員、無薪假、縮減規模等現象層出不窮，但在職員工得承擔組織缺額不補的額外工作，使一些具有組織承諾或組織公民行為的人才流失。中國大陸的快速成長，使世界各大企業爭相進入利用其低廉原料成本與人力資源，但中國與台灣仍在人文社會皆有所別。因此本研究以中國大陸為研究區域，探討薪酬、工作滿足、組織承諾、組織公民行為間的影響關係與路徑分析關係。並以人口統計變項為控制變數一併探討。本研究以某台灣上市上櫃企業中國大陸公司員工為研究對象，並以普查發放問卷，有效回收問卷共311份，有效問卷回收率為98%。並使用敘述統計、信度、效度、因素、變異數、多元迴歸、路徑分析等方法。研究結果發現薪酬會正向顯著影響工作滿足、組織承諾。工作滿足會正向顯著影響組織承諾、組織公民行為。組織承諾會正向顯著影響組織公民行為。藉由路徑分析發現工作滿足對組織公民行為正向影響總效果最強，其次為組織承諾。

Since human resource management has been a critical success factor of firm's competitive advantage, studies of what factors affect employees' organizational commitment and propensity to leave have recently received importance and interest in academic and practical fields. Using factory workers located in Mainland China of a public traded Taiwanese company as general survey (census) samples, this study explores the relationship between employees' compensation, job satisfaction, organizational commitment, and organizational citizenship behavior. Result find compensation positive affect job satisfaction and organizational commitment, job satisfaction positive affect organizational commitment and organizational citizenship behavior, organizational commitment positive affect organizational citizenship behavior. Path analysis find in the organizational citizenship behavior total effect, there are highest in job satisfaction, Organizational commitment be second.

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