The Study of How to Improve the Consistency of the AHP and ANP Methods

如何改善AHP及ANP方法一致性之研究

10.6338/JDA.201506_10(3).0006

陳俊安(Chun-An Chen)；李先莉(Hsien-Li Lee)

多準則分析 ； 一致性 ； Multiple Criteria Analysis ； AHP ； ANP ； Consistency ； Questionnaire

Journal of Data Analysis

10卷3期（2015 / 06 / 01）

115 - 140

英文

AHP及ANP在處理多準則決策的問題上，是常受研究者所採用的方法，但研究者必須注意問卷的一致性問題，近年來已有許多研究者提出改善方法，但多著重於計算方法的改善，然而多數應用AHP及ANP研究方法的研究者仍偏好使用傳統式的問卷。因此本研究的主要目的，在找出適合改善傳統問卷一致性的方法。本研究提出兩種作法，一是研究者親自與填答者作填答說明及解釋，另一方法則是在問卷中增加準則排序填充題。本研究透過4組實驗對象的結果，交互檢定，結果發現在問卷中加入準則排序填充題，確實可以改善問卷的一致性問題。本研究的結果提供使用AHP、ANP方法的研究者，一項改善問卷一致性的良好方法。

AHP and ANP are commonly utilized researchers to deal with the issues of multiple criteria decision making. And they are the popular methods on group decision making. However, researchers must pay attention to the consistency of the questionnaires. In recent years, many studies have proposed some methods for improvement, most of which emphasize the improvement of calculation methods. However, the majority of researchers using AHP and ANP methods still prefer traditional questionnaires. Thus, the main purpose of this study is to find methods for improving the consistency of traditional questionnaires. This study proposes two methods of implementation. The first one is to allow for on-site explanation by respondents of questionnaires; the second one is for questionnaires to add fill-in-the-blank questions to permit additional information to be given. This study performs tests based on the results of four groups of experimental objects, which shows, if the fill-in-the-blank questions are added into questionnaires, the consistency of questionnaires is significantly improved. This study provides researchers using the AHP and ANP methods a good methodology for improving the consistency of the questionnaires.

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