探索混合式輸入法在智慧型手機之效率表現

Exploring the Efficiency of Hybrid Input Methods for Smart Phone

10.6495/CIMBM.2014.019

莊景合(Chin-Ho Cuuang)；王超弘(Chau-Hung Wang)

輸入介面 ； 實用性 ； 輸入效率 ； 滿意度 ； 友善性 ； input interface ； usability ； input efficiency ； satisfaction ； user-friendly

科際整合管理研討會

2014第17屆（2014 / 06 / 22）

262 - 275

繁體中文

隨著行動上網與智慧型手機的普及，人們可以透過即時通訊軟體聯繫，藉由各種輸入法表達。過去也曾有輸入介面的相關研究，但隨著科技日新月異，輸入方式的技術越來越成熟，辨識率也大幅的提升，因此本研究將重新探討輸入介面的實用性，透過實驗設計方式紀錄輸入績效時間，利用問卷調查方式了解受測者對輸入法的滿意度，以及輸入法的介面設計對受測者的友善程度，主要結果發現：（1）中文輸入時，Siri語音＋搭配任一輸入法修正錯誤的輸入績效最佳。（2）中文／英文／數字混合模式輸入時，Google語音＋搭配任一輸入法修正錯誤的輸入績效最佳。（3）注音輸入法是台灣地區的使用者最為熟悉的中文輸入法，只要會注音符號即可輸入，因此對慣用的事物感到滿意。最後根據研究結果提出管理意涵以及後續研究建議之討論。

As popularity of mobile internet and smartphones, people can be connected with others through a variety of input methods on instant message by smartphones. There were some related studies of input interface in the past. However, as technology improves every day, the technology of input method has been well developed and the correction rate of recognition also improved dramatically. Therefore, this study re-explored the usability of input interface. An experiment was constructed to study the input performances among different input methods, and using questionary to survey two indexes of user-friendly input interface: satisfaction and friendliness. In this study, we found some important results 1. If the words are pure Chinese characters, Siri with another input method has the best performance to finish inputting words. 2. If the words mix up Chinese and alphanumeric characters, Google voice recognition with another input method has the best performance to finish inputting words. 3. Phonetic input method is the most familiar method for Taiwanese user to input Chinese. Since users are used to input Chinese characters comfortably if they can spell phonetic symbols. Finally, this study proposes some managerial implications and suggestions for future researchers.