身心障礙者與一般大眾表情符號辨識差異之研究

Differences in the Recognition of Emoticons between Disabled People and the General Public

陳慧霞；洪梓晏

十大情緒 ； 表情符號 ； 辨識度 ； 身心障礙者 ； ten kinds of emotions ； emoticons ； recognition degree ； disabled people

數位媒體設計國際研討會論文集

第十四屆（2021 / 06 / 11）

362 - 370

繁體中文

因通用表情符號盛行於社群軟體中，本研究以十大情緒類別探討身心障礙者與一般大眾在辨識表情符號與平時使用社群習慣之差異，以問卷調查法進行本研究，本研究問卷分三部分，第一部分為通用表情Emoji符號辨識程度調查，第二部分為平時使用社群平台習慣調查，第三部分為情境題辨識程度調查。透過研究結果發現，大多數表情符號辨識程度結果，身心障礙者與一般大眾的結果是相近的；在平時使用社群平台習慣中，身心障礙者每日使用社群軟體時間相較於一般大眾為低；在情境題辨識程度中，有少部分提及私領域題目，發現身心障礙者對此的反應，與一般大眾截然不同。以上研究結論，將有助於繼續深入探討身心障礙者與一般大眾在表情符號辨識之異同，以滿足圖像符號通用設計的理念。

With universal emoticons prevalent in social software, this study uses ten kinds of emotions to explore the differences in the recognition of emoticons and daily habits of using social platforms between disabled people and the general public through questionnaire surveys. The questionnaires of this study are divided into 3 parts. The first part is to survey the recognition degree of emoji. The second part is the investigation of the daily habits of using social platforms, and the third is the survey of the recognition degree of situational questions. Through the research, it is found that disabled people and the general public have similar recognition degree of most emoji; as to the daily habits of using social platform, the daily use of social software for disabled people is less frequent than that of the general public; with regard to the recognition degree of situational questions, there are a small part of private items, and the reaction of disabled people to them is completely different from that of the general public. The findings of this research can help to explore the similarities and differences in the emoticon recognition between disabled people and the general public, so as to satisfy the concept of the common design of image symbols.