题名

吃硬不吃軟:食品口感文字描述對熱量預估之影響

并列篇名

Eat Hard not Soft Food: Effects of the Description of Oral Haptics on Calorie Estimation

DOI

10.6504/JMBR.201903_36(1).0003

作者

周軒逸(Hsuan-Yi Chou);邱育佳(Yu-Chia Chiu)

关键词

口感 ; 熱量預估 ; 連結理論 ; 圖像基模理論 ; oral haptics ; calorie estimation ; associative theory ; image schema theory

期刊名称

管理學報

卷期/出版年月

36卷1期(2019 / 03 / 01)

页次

53 - 82

内容语文

繁體中文;英文

中文摘要

健康飲食已是現今生活型態主流,消費者的口感經驗(軟嫩vs.硬脆)是衡量食品熱量的第一印象,也是刺激後續消費的重要感官因素,本研究結合心理連結機制和圖像基模理論,旨在探討若將消費者的食品口感經驗轉化為廣告中的口感文字描述,會如何影響消費者的食品熱量預估。三個實驗的結果發現:(1)以軟嫩口感文字來描述食品,相較於硬脆,會產生較高的熱量預估;(2)食品低脂宣稱、低瘦身意圖者會減弱口感文字描述效果、食品仰視拍攝則會強化;(3)食品拍攝視角也會影響食品知覺;(4)對於不同食品消費目標的消費者,口感文字描述對購買意願的影響有別。本研究對於食品消費領域具重要理論貢獻,也提供廠商與消費者在食品廣告設計和消費決策時之參考建議。

英文摘要

Eating healthy has become the mainstream lifestyle today. Oral haptics often provide the first impression during food evaluation and are the most direct and important sensory experience affecting whether consumers continue to consume the food. Based on the mental association mechanism and image schema theory, this study converts actually experienced oral haptics into pure text description in food advertisements and examines how such textual descriptions affect consumers' calorie estimations. This research conducted three experiments and found that (1) textual descriptions of soft (vs. hard) oral haptics can induce consumers to have higher calorie estimations;(2) low-fat claims and consumers' low weight-loss intentions weaken the effect of oral-haptic descriptions on calorie estimations, but using a low angle to photograph the advertised food strengthens this effect; (3) camera angles affect food perception; (4) the effect of oral-haptic descriptions on purchase intention depends on consumers' food consumption goals. These findings provide important theoretical implications on food consumption research. Practical suggestions for food manufacturers, marketers, and consumers are discussed.

主题分类 社會科學 > 管理學
参考文献
  1. 侯心雅, H. Y.,盧鴻毅, H. Y.(2008)。身材不滿意之決定因子及身材不滿意對瘦身意圖的影響:以女大學生例。健康促進與衛生教育學報,29,119-138。
    連結:
  2. 胡秀媛, H. Y.(2016)。探討網購食品消費意願之前置因子:結構方程模式之應用。臺北海洋技術學院學報,7(2),166-186。
    連結:
  3. 陳敏郎, M. L.(2015)。健康意識、生活型態以及飲食行為的認知與影響因素之研究─以中部某海線地區民眾為例。健康科技期刊,3(1),68-91。
    連結:
  4. 楊豐安, F. A.,張宏浩, H. H.(2013)。消費者是否在意生物多樣性?以臺灣基改豆漿為例。調查研究─方法與應用,29,81-103。
    連結:
  5. 魏米秀, M. H.,陳建宏, C. H.(2017)。電視食品廣告暴露對國小學童飲食相關行為的影響。台灣公共衛生雜誌,36(1),64-76。
    連結:
  6. Allen, M.,Gupta, R.,Monnier, A.(2008).The interactive effect of cultural symbols and human values on taste evaluation.Journal of Consumer Research,35(2),294-308.
  7. Andrews, J. C.,Burton, S.,Netemeyer, R. G.(2000).Are some comparative nutrition claims misleading? The role of nutrition knowledge, ad claim type and disclosure conditions.Journal of Advertising,29(3),29-42.
  8. Andrews, J. C.,Netemeyer, R. G.,Burton, S.(1998).Consumer generalization of nutrient content claims in advertising.Journal of Marketing,62(4),62-75.
  9. Anschutz, D.,Engels, R.,Becker, E.,Van Strien, T.(2009).The effects of TV commercials using less thin models on young women's mood, body image and actual food intake.Body Image,6(4),270-276.
  10. Assari, S.,Lankarani, M. M.(2015).The Association between obesity and weight loss intention weaker among blacks and men than whites and women.Journal of Racial and Ethnic Health Disparities,2(3),414-420.
  11. Baron, R. M.,Kenny, D. A.(1986).The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.Journal of Personality and Social Psychology,51(6),1173-1182.
  12. Biswas, D.,Szocs, C.,Krishna, A.,Lehmann, D.(2014).Something to chew on: The effects of oral haptics on mastication, orosensory perception, and calorie estimation.Journal of Consumer Research,41(2),261-273.
  13. Bone, P.,Ellen, P.(1992).The generation and consequences of communication–evoked imagery.Journal of Consumer Research,19(1),93-104.
  14. Botta, R.(2003).For your health? The relationship between magazine reading and adolescents’ body image and eating disturbances.Sex Roles,48(9/10),389-399.
  15. Bottomley, P. A.,Doyle, J. R.(2006).The interactive effects of colors and products on perceptions of brand logo appropriateness.Marketing Theory,6(1),63-83.
  16. Calder, B.,Phillips, L.,Tybout, A.(1981).Designing research for application.Journal of Consumer Research,8(2),197-207.
  17. Campos, S.,Doxey, J.,Hammond, D.(2011).Nutrition labels on pre-packaged foods: A systematic review.Public Health Nutrition,14(8),1496-1506.
  18. Carels, R. A.,Konrad, K.,Harper, J.(2007).Individual differences in food perceptions and calorie estimation: An examination of dieting status, weight, and gender.Appetite,49(2),450-458.
  19. Carroll, S. L.,Lee, R. E.,Kaur, H.,Harris, K. J.,Strother, M. L.,Huang, T. T. K.(2006).Smoking, weight loss intention and obesity-promoting behaviors in college students.Journal of the American College of Nutrition,25(4),348-353.
  20. Chandon, P.,Wansink, B.(2007).Is obesity caused by calorie underestimation? A psychophysical model of meal size estimation.Journal of Marketing Research,44(1),84-99.
  21. Chandon, P.,Wansink, B.(2007).The biasing health halos of fast-food restaurant health claims: Lower calorie estimates and higher side-dish consumption intentions.Journal of Consumer Research,34(3),301-314.
  22. Chernev, A.,Gal, D.(2010).Categorization effects in value judgments: Averaging bias in evaluating combinations of vices and virtues.Journal of Marketing Research,47(4),738-747.
  23. De Barnier, V., Rodina, I., & Valette-Florence, P. 2006. Which luxury perceptions affect most consumer purchase behavior? A cross-cultural exploratory study in France, the United Kingdom and Russia. https://s3.amazonaws.com/academia.edu.documents/43139161/DeBarnier_Rodina_ValetteFlorence.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A&Expires=1507894093&Signature=YUx4adm%2BzoG0CDJTF3FcGBkj34M%3D&response-content-disposition=inline%3B%20filename%3DWHICH_LUXURY_PERCEPTIONS_AFFECT_MOST_CON.pdf. Accessed September 28, 2017.
  24. de Wijk, R.,Prinz, J.(2005).The role of friction in perceived oral texture.Food Quality and Preference,16(2),121-129.
  25. Dijksterhuis, A.,van Knippenberg, A. D.(1999).On the parameters of associative strength: Central tendency and variability as determinants of stereotype accessibility.Personality and Social Psychology Bulletin,25(4),529-536.
  26. Dubois, D.,Rucker, D. D.,Galinsky, A. D.(2016).Dynamics of communicator and audience power: The persuasiveness of competence versus warmth.Journal of Consumer Research,43(1),68-85.
  27. Ebneter, D. S.,Latner, J. D.,Nigg, C. R.(2013).Is less always more? The effects of low-fat labeling and caloric information on food intake, calorie estimates, taste preference, and health attributions.Appetite,68,92-97.
  28. Erdem, T.,Swait, J.(2004).Brand credibility, brand consideration, and choice.Journal of Consumer Research,31(1),191-198.
  29. Erdem, T.,Swait, J.(1998).Brand equity as a signaling phenomenon.Journal of Consumer Psychology,7(2),131-157.
  30. Feldman, J. M.,Lynch, J. G.(1988).Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior.Journal of Applied Psychology,73(3),421-435.
  31. Garretson, J.,Burton, S.(2000).The nutrition facts panel and package claims: The role of nutrient values, multiple claims, and congruent information on attitudes, desease-related risks, and consumer trust.Journal of Public Policy & Marketing,19(2),213-227.
  32. Gaunt, L.,Petzold, P.(1968).The pictorial cyclopedia of photography.London, UK:Focal Press.
  33. Geeraerts, D.(Ed.),Cuyckens, H.(Ed.)(2007).The Oxford handbook of cognitive linguistics.New York, NY:Oxford University Press.
  34. Glanz, K.,Kristal, A.,Sorensen, G.,Palombo, R.,Heimendinger, J.,Probart, C.(1993).Development andvalidation of measures of psychosocial factors influencing fat and fiber related dietary behavior.Preventive Medicine,22(3),373-387.
  35. Hayes, A. F.(2013).Introduction to mediation, moderation, and conditional process analysis: A regression-based approach.New York, NY:Guilford Publications.
  36. Hedley, A. A.,Ogden, C. L.,Johnson, C. L.,Carroll, M. D.,Curtin, L. R.,Flegal, K. M.(2004).Prevalence of overweight and obesity among U.S. children, adolescents, and adults, 1999-2002.Journal of the American Medical Association,291(23),2847-2850.
  37. Herman, C.,Roth, D.,Polivy, J.(2003).Effects of the presence of others on food intake: A normative interpretation.Psychological Bulletin,129(6),873-886.
  38. Huarng, A.,Christopher, D.(2003).Planning an effective Internet retail store.Marketing Intelligence & Planning,21(4),230-238.
  39. Hurtienne, J.,Israel, J. H.(2007).Image schemas and their metaphorical extensions: Intuitive patterns for tangible interaction.1st International Conference on Tangible and Embedded Interaction,Baton Rouge, LA:
  40. Iles, I. A.,Nan, X.,Verrill, L.(2018).Nutrient content claims: How they impact perceived healthfulness of fortified snack foods and the moderating effects of nutrition facts labels.Health Communication,33(4),1308-1316.
  41. Johnson, M.(1987).The body in the mind: The bodily basis of meaning, imagination, and reason.Chicago, IL:University of Chicago Press.
  42. Kim, J.,Lee, Y. K.,Herr, P.(2016).The impact of large versus small menu size on calorie estimation.Advances in Consumer Research,44,510-511.
  43. Koo, J.,Suk, K.(2016).The effect of package shape on calorie estimation.International Journal of Research in Marketing,33(4),856-867.
  44. Kraft, R.(1987).The influence of camera angle on comprehension and retention of pictorial events.Memory & Cognition,15(4),291-307.
  45. Küster, I.,Vila, N.(2017).Health/nutrition food claims and low-fat food purchase: Projected personality influence in young consumers.Journal of Functional Foods,38,66-76.
  46. Laran, J.,Janiszewski, C.(2009).Behavioral consistency and inconsistency in the resolution of goal conflict.Journal of Consumer Research,35(6),967-984.
  47. Leahey, T. M.,LaRose, J. G.,Fava, J. L.,Wing, R. R.(2011).Social influences are associated with BMI and weight loss intentions in young adults.Obesity,19(6),1157-1162.
  48. Lee, W. C. J.,Shimizu, M.,Kniffin, K. M.,Wansink, B.(2013).You taste what you see: Do organic labels bias taste perceptions?.Food Quality and Preference,29(1),33-39.
  49. Lembregts, C.,Pandelaere, M.(2013).Are all units created equal? The effect of default units on product evaluations.Journal of Consumer Research,39(6),1275-1289.
  50. Littman, A. J.,McFarland, L. V.,Thompson, M. L.,Bouldin, E. D.,Arterburn, D. E.,Majerczyk, B. R.,Boyko, E. J.(2015).Weight loss intention, dietary behaviors, and barriers to dietary change in veterans with lower extremity amputations.Disability and Health Journal,8(3),325-335.
  51. Livingstone, M. B. E.,Black, A. E.(2003).Markers of the validity of reported energy intake.The Journal of Nutrition,133(3),895-920.
  52. Maathuis, I.(2011).Nederland,University of Twente.
  53. Mackintosh, N. J.(Ed.)(1994).Animal learning and cognition.San Diego, CA:Academic Press.
  54. Maheswaran, D.,Meyers-Levy, J.(1990).The influence of message framing and issue involvement.Journal of Marketing Research,27(3),361-367.
  55. McCabe, M.,Ricciardelli, L.(2001).Parent, peer, and media influences on body image and strategies to both increase and decrease body size among adolescent boys and girls.Adolescence,36(142),225-240.
  56. Meyers-Levy, J.,Peracchio, L.(1992).Getting an angle on advertising: The effect of camera angle on product evaluations.Journal of Marketing Research,29(4),454-461.
  57. Miller, C.,Downey, K.(1999).A meta-analysis of heavyweight and self-esteem.Personality and Social Psychology Review,3(1),68-84.
  58. Paivio, A.(1986).Mental representations: A dual coding approach.New York, NY:Oxford University Press.
  59. Peracchio, L.,Meyers-Levy, J.(2005).Using stylistic properties of ad pictures to communicate with consumers.Journal of Consumer Research,32(1),29-40.
  60. Petty, R. E.,Cacioppo, J. T.(1983).Central and peripheral routes to persuasion: Application to advertising.Advertising and consumer psychology,Lexington, MA:
  61. Raghunathan, R.,Naylor, R.,Hoyer, W.(2006).The unhealthy = tasty intuition and its effects on taste inferences, enjoyment, and choice of food products.Journal of Marketing,70(4),170-184.
  62. Reber, R.,Schwarz, N.,Winkielman, P.(2004).Processing fluency and aesthetic pleasure: Is beauty in the perceiver's processing experience?.Personality and Social Psychology Review,8(4),364-382.
  63. Schiffman, S.,Graham, B.,Sattely-Miller, E.,Warwick, Z.(1998).Orosensory perception of dietary fat.Current Directions in Psychological Science,7(5),137-143.
  64. Schifter, D. E.,Ajzen, I.(1985).Intention, perceived control, and weight loss: An application of the theory of planned behavior.Journal of Personality and Social Psychology,49(3),843-851.
  65. Schmitt, B.,Tavassoli, N.,Millard, R.(1993).Memory for print ads: Understanding relations among brand name, copy, and picture.Journal of Consumer Psychology,2(1),55-81.
  66. Schuldt, J.,Schwarz, N.(2010).The "organic" path to obesity? Organic claims influence calorie judgments and exercise recommendations.Judgment and Decision Making,5(3),144-150.
  67. Scott, L.(1994).Images in advertising: The need for a theory of visual rhetoric.Journal of Consumer Research,21(2),252-273.
  68. Shimp, T.,Stuart, E.,Engle, R.(1991).A program of classical conditioning experiments testing variations in the conditioned stimulus and context.Journal of Consumer Research,18(1),1-12.
  69. Sylvetsky, A. C.,Dietz, W. H.(2014).Nutrient-content claims-guidance or cause for confusion?.New England Journal of Medicine,371(3),195-198.
  70. Szocs, C.,Biswas, D.(2016).Tasting in 2D: Implications of food shape, visual cues, and oral haptic sensory inputs.Marketing Letters,27(4),753-764.
  71. Taillie, L. S.,Ng, S. W.,Xue, Y.,Busey, E.,Harding, M.(2017).No fat, no sugar, no salt... no problem? Prevalence of “low-content” nutrient claims and their associations with the nutritional profile of food and beverage purchases in the United States.Journal of the Academy of Nutrition and Dietetics,117(9),1366-1374.
  72. Tooze, J. A.,Subar, A. F.,Thompson, F. E.,Troiano, R.,Schatzkin, A.,Kipnis, V.(2004).Psychosocial predictors of energy underreporting in a large doubly labeled water study.The American Journal of Clinical Nutrition,79(5),795-804.
  73. Van Osselaer, S.,Alba, J.(2000).Consumer learning and brand equity.Journal of Consumer Research,27(1),1-16.
  74. van Rompay, T. J. L.,de Vries, P. W.,van Venrooij, X. G.(2010).More than words: On the importance of picture-text congruence in the online environment.Journal of Interactive Marketing,24(1),22-30.
  75. van Rompay, T. J. L.,Pruyn, A. T. H.(2011).When visual product features speak the same language: Effects of shape-typeface congruence on brand perception and price expectations.Journal of Product Innovation Management,28(4),599-610.
  76. van Rompay, T.,de Vries, P.,Bontekoe, F.,Tanja-Dijkstra, K.(2012).Embodied product perception: Effects of verticality cues in advertising and packaging design on consumer impressions and price expectations.Psychology & Marketing,29(12),919-928.
  77. Vartanian, L.,Herman, C.,Wansink, B.(2008).Are we aware of the external factors that influence our food intake?.Health Psychology,27(5),533-538.
  78. Wansink, B.(1996).Can package size accelerate usage volume?.Journal of Marketing,60(3),1-14.
  79. Wansink, B.,Chandon, P.(2006).Can "low-fat" nutrition labels lead to obesity?.Journal of Marketing Research,43(4),605-617.
  80. Williams, P.(2005).Consumer understanding and use of health claims for foods.Nutrition Reviews,63(7),256-264.
  81. Winkielman, P.,Cacioppo, J. T.(2001).Mind at ease puts a smile on the face: Psychophysiological evidence that processing facilitation elicits positive affect.Journal of Personality and Social Psychology,81(6),989-1000.
  82. Wise, J.(2011)."Tsunami of obesity" threatens all regions of world, researchers find.BMJ,342
  83. Wolfson, J. A.,Bleich, S. N.(2015).Is cooking at home associated with better diet quality or weight-loss intention?.Public Health Nutrition,18(8),1397-1406.
  84. World Health Organization. 2015. Obesity. http://www.who.int/topics/obesity/en/. Accessed March 1, 2015.
  85. Young, M. E.(1995).On the origin of personal causal theories.Psychonomic Bulletin & Review,2(1),83-104.
  86. Zhang, Y.,Huang, S.,Broniarczyk, S.(2010).Counteractive construal in consumer goal pursuit.Journal of Consumer Research,37(1),129-142.
  87. 尤嫣嫣, Y.(2001)。由身體意象觀點談體重控制計畫。學校衛生,38,56-59。
  88. 王素梅, S. M.,李河水, H. S.(2008).2008 年台灣食品消費分析文集.台北=Taipei:行政院農業委員會=Council of Agriculture, Executive Yuan.
  89. 周圓圓, Y.,陳瑞, R.,鄭毓煌, Y.(2017)。重口味食物會使人變胖?─鹹味對食物熱量感知的影響。心理學報,49(4),513-525。
  90. 林宜親, Y. C.,林薇, W.(2000)。青少年體型意識與節制飲食行為之研究。中華公共衛生雜誌,19(1),33-41。
  91. 梁柳, L.(2015)。超重和肥胖婦女體質量指數、感覺體質量及減肥意願的關係研究。中華現代護理雜誌,10,1151-1153。
  92. 萬淑珍, S.,郭炳, B.(2004)。論電視人物新聞採訪用光與拍攝角度選擇。河西學院學報,20(2),64-67。
  93. 鄭淑芳, S. F.(2011)。Hualien County,國立東華大學企業管理系=National Dong Hwa University。
  94. 蕭靜雅, C. Y.,蕭雅美, Y. M.(2013)。消費者對保健食品的認知與購買行為之研究。臺北城市大學學報,36,279-294。
  95. 鍾佩芳, 2014 。肥胖造成死亡率高於癌症。http://www.jiannren.org.tw/jiannren/health_promote_detail.php?id=88&topage=。搜尋日期:2017 年9月16 日。(Chung, P. F. 2014. Mortality rate associated with obesity higher than that of cancer. http://www.jiannren.org.tw/jiannren/health_promote_detail.php?id=88&topage=. Accessed September 16, 2014. )
  96. 蘋果日報, 2014 。零售業樂搶年後瘦身商機。http://www.appledaily.com.tw/appledaily/article/finance/20140208/35626941/。搜尋日期:2016 年3 月5 日。(Apple Daily. 2014. Retailers gladly grab weight loss-related business opportunities after the New Year. http://www.appledaily.com.tw/appledaily/article/finance/20140208/35626941/. Accessed March 5, 2016.)
  97. 蘋果日報,2016。全球肥胖人口調查:台男性2025 年前肥胖率激增。http://www.appledaily.com.tw/realtimenews/article/new/20160401/829620/。搜尋日期:2017 年9 月16日。(Apple Daily. 2016. Global obesity survey: Rate among Taiwanese males to increase sharply before 2025. http://www.appledaily.com.tw/realtimenews/article/new/20160401/829620/. Accessed September 16, 2017. )
被引用次数
  1. (2024)。甜滋滋的愛情衝擊:浪漫圖文刺激對食品態度與購買意願之影響。管理學報,41(2),249-284。