4Ds教學方法於農鄉服務設計之課程實踐

4Ds Teaching Method in Rural Service Design Course

10.6870/JTPRHE.201806_2(1).0004

胡惠君(Hui-Jiun Hu)

4Ds教學方法 ； 在地實踐 ； 服務設計 ； 設計思考 ； 4Ds teaching methods ； local practice ； service design ； design thinking

大學教學實務與研究學刊

2卷1期（2018 / 06 / 30）

79 - 106

繁體中文

本課程帶領學生進入農鄉場域，理論建構與團隊實作，達到跨域學習與在地實踐的可能性。雙鑽石4Ds教學方法，從社區環境「探索」人的需求，歸納「定義」有能力處理的問題，「發展」解決問題的工具，最後落實想法成具體的「實行」方案。根據社區問題，課程發展了四項創新服務設計：一、規劃社區整體視覺形象；二、親人性指標系統；三、建置社區資訊網站；四、社區亮點360度虛擬導覽，吸引網友實境體驗小鎮風光。4Ds創新教學方法引導學生具備發現問題、解決問題的能力，並提出創新服務設計方案，也讓社區居民感受到年輕學子的活潑創意與存在價值。

The course in this study teaches students about local rural communities. Using theoretical knowledge and teamwork, students can gain interdisciplinary abilities and learn about local practices. The curriculum incorporates the Design Council's ＂double diamond＂ design process (4Ds) model, which comprises the following phases: the ＂discover＂ phase, during which the community and environment are observed to highlight people's needs; the ＂define＂ phase, during which problems that can be addressed are identified and defined; the ＂develop＂ phase, during which the tools and approaches for resolving problems are developed; and the ＂deliver＂ phase, during which ideas are implemented and specific solutions are developed. Based on community issues, the course implements 4 innovative service projects: (1) planning a community's overall visual image design; (2) building a user-friendly and interactive sign system; (3) creating a community information website that provides 2-way communication through display- and usage-oriented features; and (4) creating a 360-degree virtual tour community highlight using application tools and new media technologies to attract visitors to sites and attractions. The 4Ds innovative teaching method teaches students to discover and solve problems and effectively proposes innovative service design solutions. Moreover, community residents can witness the creativity and value of college students through this method.

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