檔案資訊系統使用者調查與易用性評估

The User Studies and Usability Testing on Archival Information System

林巧敏(Lin, Chiao-Min)

檔案檢索工具 ； 檔案資訊系統 ； 使用調查 ； 系統易用性評估 ； archival finding aids ； archival information system ； use survey ； system usability testing

檔案半年刊

15卷2期（2016 / 12 / 01）

4 - 20

繁體中文

隨著網路與資訊科技的發展，檔案檢索工具已從書本或是卡片形式，轉換為電子形式在網頁呈現，檔案館需要瞭解使用者需求，以增進系統與使用者產生更好的互動。本文根據文獻分析整理檔案資訊系統使用者調查與系統易用性評估相關概念與研究成果，最終綜合前人研究歸納提出系統易用性設計原則，並期許國內未來發展更多檔案系統使用者實證研究，以建構國內檔案使用者檢索行為理論與系統設計典範。

With the advent of the Internet and information technologies develop, the forms of archival finding aids have moved from book and card catalogs into the websites. Archives need to estimate the display of information system based on an analysis of user needs and that will lead to more effective user interactions. According to literature review, this paper depicted the overview of user studies and usability testing on archival information system. As the result, the principles of system usability design will be proposed. Consequently, the practical studies of archival information system have to be encouraged for building up the user behavior theory and system design model in Taiwan.

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