Development of health literate organization in lifestyle modification clinic: Health outcomes in diabetic and hypertension patients

10.30207/AHLA.202312.0009

Pikul Sributdee；Wipada Roopngarm

Diabetes ； Hypertension ； Health literate organization development ； lifestyle modification clinic

The Proceeding of the 9th AHLA International Health Literacy Conference: Health Literacy and Social Resilience

2023（2023 / 12 / 01）

9 - 9

英文

Background: The development of health literate organization is a model to drive health services to promote health literacy. Objective: The objectives of this action research were 1) to explain the development of a health literate organization in lifestyle modification clinic 2) to study the changes from the development. Method: The study was conducted between October 2019 - September 30, 2021. The sample consisted of a research team, research participants were professional nurses in lifestyle modification clinic, pharmacists, diabetic and hypertension patients. used in research, including a record of care results Group Discussion Guidelines Quantitative data analysis Frequency, and percentage statistics were used, while qualitative data were used for content analysis. Results: The research results were as follows: 1. The development of a health literate organization of lifestyle modification clinic consisted of 5 steps: 1.1 Policy formulation and Health literacy standards 1.2 Environmental management conducive to becoming a health literate organization 1.3 Development of curriculum and training of health personnel 1.4 Creating health literacy friendly media 1.5 Assessment of development outcomes 2. Results Changes from the development are as follows: 2.1 Health outcomes of diabetic patients and hypertension patients. The accumulation of glucose in control (HbA1C less than or equal to 7 mg%) increased from 42% to 84% and blood pressure in patients with good control blood pressure (< 140 and < 90 mmHg) increased from 49.20% to 52.38% 2.2 Model of activities to promote health literacy consisted of 1) motivation interviewing and assess the stage of change 2) enhance learning skills 4) enhance questioning skills 5) enhance decision-making skills 6) enhance self-reminder and self-management skills. Conclusion: Research recommendations health service establishments with similar contexts can apply the research results to develop a health literate organization to provide public health literacy services for non-communicable diseases.