組織特性、員工福利、員工態度之關聯性研究－以北部地區服務業員工為實證對象

Relationship among Organizational Characteristics, Employee Benefits and Employment Attitudes-The Service Industeries Employees in the North Area as Empirical Samples

10.6358/JCYU.200512.0801

許永忠(Yung-Chung Hsu)

員工福利 ； 組織特性 ； 員工個人屬性 ； 員工態度 ； employee benefit ； organizational characteristics ； employee personal attributions ； employee attitudes

中原學報

33卷4期（2005 / 12 / 01）

801 - 819

繁體中文

本研究係探討服務業員工對公司提供員工福利措施與員工態度之間的關聯性，並分析各種不同服務業的員工對福利措施的態度是否有所差異，期望從研究中瞭解員工對公司的福利滿足與福利成效，作為企業組織策訂員工福利措施的參考。茲將重要結果陳述於后：（一）在組織特性方面，產業類別、公司位置、公司規模、公司獲利能力等變項與員工福利無顯著相關。因此員工福利制度的多寡，對產業特性無一定的影響。（二）在員工休假福利對於組織承諾、福利滿足、福利成效等員工態度無顯著相關；但員工休假與工作投入呈現正向影響。因此公司休假越正常，員工對工作越投入。（三）在員工個人屬性與員工態度之正向影響方面，除員工年齡、婚姻、年資外，其性別、教育程度、內控性格與員工態度均呈現正向影響。

The high technical manpower shows a critical effect of promoting the upgrade of industry and improving enterprise's competitiveness. Therefore, keeping and recruiting the professional and high quality experts is an essential topic in the company, and the employee benefit system plays an important role. This thesis, mainly based on the organizational characteristics, the mutual relationship between employee benefits and employee attitudes, and the empirical survey to industrial employees, tries to understand the correlation between employees attitudes and employee benefit system. In addition to reviewing and discussing with reference to the literatures on employee benefit, this research also collects the relevant data about employee benefit from 51 large-scale enterprises in the north of Taiwan by making use of questionnaires, and there are 51 valid ones from human resource planning directors and 184 from employees, respectively.