新北市幼兒園教保服務人員對高風險家庭通報意願之研究

A Study on the Intentions of New Taipei City Preschool Educator to Report on Families at High Risk

10.6712/JCPA.201906_(24).0005

鐘玉珍(Yu-Chen Chung)；廖益興(I-Hsing Liao)

教保服務人員 ； 高風險家庭 ； 責任通報 ； educate givers ； families at high risk ； mandatory report

中華行政學報

24期（2019 / 06 / 30）

73 - 91

繁體中文

本研究宗旨在探討新北市幼兒園教保服務人員對高風險家庭通報意願之研究，依行政區別及幼兒園設立之公私立性質採用分層等比例叢集抽樣方式，最後經描述性統計、獨立樣本T檢定、單因子變異數分析、Pearson積差相關分析以及多元迴歸分析等資料處理，研究發現如下：一、新北市教保服務人員對於高風險家庭通報政策的目標及理念是表示認同的，並給予中上程度的評價；但對於執行高風險家庭通報的意願屬中下程度，有一半受訪者的通報意願不高。二、影響新北市教保服務人員對實施高風險家庭通報意願的因素有三，（1）為對政策的瞭解與評價，評價越高通報意願越高；（2）園方所提供的支援，支援性越高通報意願越高；（3）教保服務人員本身的個人因素，不擔心通報的負面影響、具有處理經驗或相關研習活動經驗者，其通報意願較高；反之，通報意願較低。

This research mainly discusses how much Kindergarten educate givers in New Taipei City are willing to report on families at high risk. We used proportionate stratified sampling methods on public or private kindergartens from different districts to process data applying Descriptive Statistic, Independent Sample T Test, one-way ANOVA, Pearson Product-Moment Correlation, and Multiple Regression Analysis, and have reached the following conclusions: A. The educate givers who are willing to report on families at high risk are less than 50%. B. There are some difficulties and limitations for the educate givers to report on families at high risk. We view this issue from 3 different perspectives which are the comprehension and evaluation of the policy, the support provided by their kindergartens, and the educate givers personal involvement. 1. The research shows that the educate givers agree with the goal and idea of this policy about reporting on families at high risk and the evaluation of it is above average. 2. Over 80% of the subjects think their kindergartens can provide related administrative support, processing strategies and recommendations. However, the information on this issue provided by private kindergartens is weaker and less clear. 3. The research also shows that the more personally the subject is involved, the more unlikely he or she will report.

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