题名

Motivational Factors of Value Co-creation between Employees and Organization

并列篇名

員工與組織間價值共創之激勵因素

作者

李正文(Cheng-Wen Lee);阮惟英(Nguyen Duy Anh)

关键词

Motivational factors ; value co-creation ; knowledge-intensive firms ; 激勵因素 ; 價值共創 ; 知識密集型企業

期刊名称

先進工程學刊

卷期/出版年月

13卷2期(2018 / 07 / 01)

页次

41 - 47

内容语文

英文

中文摘要

This research addresses what real incentives behind a value co-creation to enhance innovation capability in the context of knowledge-intensive firms in the UK, with an emphasis on SMEs. Quantitative method is implemented using online survey tool to collect data from knowledge-intensive firms in the UK. With 97 valid respondents, the empirical findings show that reputation, knowledge self-efficacy and organizational rewards are found to be significant factors of value co-creation, whereas enjoyment in helping others and management support are proven to be non-significant factors.

英文摘要

本研究以英國知識密集型中小企業為例,探討增進企業創新能力之員工與組織間價值共創的激勵因素。透過線上問卷調查工具來蒐集企業數據,共取得97份有效問卷,並以量化分析的方式處理調查結果。而實證結果顯示,企業名聲、知識自我效能和組織獎勵是顯著影響價值共創的重要因素,反之,幫助他人的成就感和管理支持這兩項因素則對價值共創呈現不顯著的結果。

主题分类 工程學 > 工程學綜合
工程學 > 工程學總論
工程學 > 土木與建築工程
工程學 > 機械工程
工程學 > 化學工業
参考文献
  1. Agrawal, A. K.,Rahman, Z.(2015).Roles and resource contributions of customers in value co-creation.International Strategic Management Review,3(1),144-160.
  2. Amabile, T. M.,Conti, R.,Coon, H.,Lazenby, J.,Herron, M.(1996).Assessing the work environment for creativity.Academy of Management Journal,39(5),1154-1184.
  3. Bandura, A.(1997).Self-Efficacy: The Exercise of Control.Macmillan.
  4. Bartol, K. M.,Srivastava, A.(2002).Encouraging knowledge sharing: the role of organizational reward systems.Journal of Leadership & Organizational Studies,9(1),64-76.
  5. Blazevic, V.,Lievens, A.,Klein, E.(2003).Antecedents of project learning and time-to-market during new mobile service development.International Journal of Service Industry Management,14(1),120-147.
  6. Bryans, P.,Smith, R.(2000).Beyond training: reconceptualising learning at work.Journal of Workplace Learning,12(6),228-235.
  7. Bryman, A.,Bell, E.(2015).Business Research Methods.USA:Oxford University Press.
  8. Cameron, K. S.,Quinn, R. E.(1999).Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework.New York:Addison-Wesley.
  9. Chang, H. H.,Chuang, S. S.(2011).Social capital and individual motivations on knowledge sharing: participant involvement as a moderator.Information & Management,48(1),9-18.
  10. Connelly, C. E.,Kelloway, E. K.(2003).Predictors of employees’ perceptions of knowledge sharing cultures.Leadership & Organization Development Journal,24(5),294-301.
  11. Constant, D.,Sproull, L.,Kiesler, S.(1996).The kindness of strangers: the usefulness of electronic weak ties for technical advice.Organization Science,7(2),119-135.
  12. Creswell, J. W.(2013).Research Design: Qualitative, Quantitative, and Mixed Methods Approaches.Sage publications.
  13. Darroch, J.,McNaughton, R.(2002).Examining the link between knowledge management practices and types of innovation.Journal of Intellectual Capital,3(3),210-222.
  14. Davenport, T. H.,Prusak, L.(1998).Working Knowledge: How Organizations Manage What They Know.Harvard Business Press.
  15. Eisenberg, R.,Fasolo, P.,Davis-LaMastro, V.(1990).Perceived organizational support and employee diligence, commitment, and innovation.Journal of Applied Psychology,75(1),51-59.
  16. Fehr, E.,Gächter, S.(2000).Fairness and retaliation: the economics of reciprocity.The Journal of Economic Perspectives,14(3),159-181.
  17. Ghauri, P. N.,Gronhaug, K.(2005).Research Methods in Business Studies: A Practical Guide.Pearson Education.
  18. Hair, J. F., Jr,Hult, G. T. M.,Ringle, C.,Sarstedt, M.(2016).A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM).Sage Publications.
  19. Hair, J. F.,Sarstedt, M.,Ringle, C. M.,Mena, J. A.(2012).An assessment of the use of partial least squares structural equation modeling in marketing research.Journal of the Academy of Marketing Science,40(3),414-433.
  20. Hargadon, A. B.(1998).Firms as knowledge brokers: lessons in pursuing continuous innovation.California Management Review,40(3),209-227.
  21. Hislop, D.(2003).Linking human resource management and knowledge management via commitment: a review and research agenda.Employee Relations,25(2),182-202.
  22. Hsu, C. L.,Lin, J. C. C.(2008).Acceptance of blog usage: the roles of technology acceptance, social influence and knowledge sharing motivation.Information & Management,45(1),65-74.
  23. Hsu, M. H.,Ju, T. L.,Yen, C. H.,Chang, C. M.(2007).Knowledge sharing behavior in virtual communities: the relationship between trust, self-efficacy and outcome expectations.International Journal of Human-Computer Studies,65(2),153-169.
  24. Kankanhalli, A.,Tan, C. B.,Wei, K. K.(2005).Contributing knowledge to electronic knowledge repositories: an empirical investigation.MIS Quarterly: Management Information Systems,29(1),113-143.
  25. Lai, H. M.,Chen, T. T.(2014).Knowledge sharing in interest online communities: a comparison of posters and lurkers.Computers in Human Behavior,35,295-306.
  26. Lin, H. F.(2007).Knowledge sharing and firm innovation capability: an empirical study.International Journal of manpower,28(3/4),315-332.
  27. Lin, H. F.,Lee, G. G.(2004).Perceptions of senior managers toward knowledge-sharing behavior.Management Decision,42(1),108-125.
  28. Lyberg, L. E.(2012).Survey Measurement and Process Quality.
  29. Macneil, C.(2001).The supervisor as a facilitator of informal learning in work teams.Journal of Workplace Learning,13(6),246-253.
  30. MacNeil, C. M.(2003).Line managers: facilitators of knowledge sharing in teams.Employee Relations,25(3),294-307.
  31. Marett, K.,Joshi, K. D.(2009).The decision to share information and rumors: examining the role of motivation in an online discussion forum.Communications of the Association for Information Systems,24(1),4.
  32. A. H. Maslow, “A theory of human motivation,” Psychological Review, vol. 50, no. 4, pp. 370-396, 1943.
  33. McClelland, G. H.(2000).Increasing statistical power without increasing sample size.American Psychologist,55(8),963-964.
  34. McCormack, B.,Hill, E.(1997).Conducting a Survey: The SPSS Workbook.Cengage Learning EMEA.
  35. Moorman, C.,Rust, R. T.(1999).The role of marketing.The Journal of Marketing,63,180-197.
  36. Nunnally, J. C.(1978).Psychometric Theory.New York:McGraw-Gill.
  37. Ong, C. H.,Wan, D.,Chng, S. H.(2003).Factors affecting individual innovation: an examination within a Japanese subsidiary in Singapore.Technovation,23(7),617-631.
  38. Prahalad, C. K.,Ramaswamy, V.(2013).The Future of Competition: Co-creating Unique Value with Customers.Harvard Business Press.
  39. Prahalad, C. K.,Ramaswamy, V.(2000).Co-opting customer competence.Harvard Business Review,78(1),79-87.
  40. Ramaswamy, V.,Gouillart, F.(2010).Building the co-creative enterprise.Harvard Business Review,88(10),100-109.
  41. Ranjan, K. R.,Read, S.(2016).Value co-creation: concept and measurement.Journal of the Academy of Marketing Science,44(3),290-315.
  42. Riggs, M. L.,Warka, J.,Babasa, B.,Betancourt, R.,Hooker, S.(1994).Development and validation of self-efficacy and outcome expectancy scales for job-related applications.Educational and Psychological Measurement,54(3),793-802.
  43. Scarbrough, H.(2003).Knowledge management, HRM and the innovation process.International Journal of Manpower,24(5),501-516.
  44. Schonlau, M.,Ronald, D., Jr,Elliott, M. N.(2002).Conducting Research Surveys via E-mail and the Web.Rand Corporation.
  45. Smith, M. A.(Ed.),Kollock, P.(Ed.)(1999).Communities in Cyberspace.
  46. Vargo, S. L.,Lusch, R. F.(2008).Service-dominant logic: continuing the evolution.Journal of the Academy of Marketing Science,36(1),1-10.
  47. Wasko, M. M.,Faraj, S.(2000).It is what one does: why people participate and help others in electronic communities of practice.The Journal of Strategic Information Systems,9(2),155-173.
  48. Wasko, M. M.,Faraj, S.(2005).Why should I share? Examining social capital and knowledge contribution in electronic networks of practice.MIS quarterly,35-57.