長途客運駕駛的身體質量指數、壓力與睡眠品質之探討

Stress, BMI and Sleep Quality of Long-Distance Bus Drivers

10.29539/CNABH.201212.0025

黃有慶(Yu-Chin Huang)；隋安莉(An-Li Sui)

客運駕駛 ； 壓力 ； 睡眠品質 ； 顧客關係 ； Bus driver ； PSQI ； PSS ； Customer Relationship

嘉南學報（人文類）

38期（2012 / 12 / 01）

577 - 587

繁體中文

The aim of our study was to investigate the health condition, working hours and habit, stress, sleep quality and customer relationship of long-distance bus drivers, and evaluated if stress and BMI were related with sleep quality and customer relationship. The sample was drawn from 82 long distance bus drivers in southern Taiwan, and a self-reported questionnaire with Pittsburgh Sleep Quality Index (PSQI), Perceived Stress Scale (PSS), and revised customer relationship scale were used.The average age of drivers was 41.33±8.42, BMI was 26.08±4.03(overweight was 23.2%、obese was52.4%), 35.4 % of drivers had chronic diseases, in which high blood pressure was the most popular (11.0％), next is heart disease or gout (both were 7.3%). The average working hour per week was 61.77±13.74. About 40.2% of drivers would drink specific beverage(caffeinated or energy drinks) to reinvigorate physical vigor.Results showed the average PSQI was 5.31±3.27, 45.1％ drivers had low sleep quality and 23.1％ had sleeping hours less than 6 hours per day. 52.4％ had high stress and 45.1% had poor customer relationship.The sleep quality (r=0.739，p＜0.01) and customer relationship (r=0.611，p＜0.01) were significantly related with stress. The higher stress, the lower sleep quality ( 7.26±2.75 vs3.23±2.38，p＜0.001) and the more worse customer relationship (9.05±5.72 vs 3.49±4.40，p＜0.001 ). Drivers with less stress had longer effective sleeping time, shorter sleep latency, higher satisfaction for sleep quality, and were more arousal during daytime. Shift work drivers had higher stress and worse customer relationship. However, those who had longer working hours showed no such differences.In summary, the long-distance bus drivers were overweight, had long working hours and higher stress. BMI and stress of the bus drivers affects their sleep quality and customer relationship.

The aim of our study was to investigate the health condition, working hours and habit, stress, sleep quality and customer relationship of long-distance bus drivers, and evaluated if stress and BMI were related with sleep quality and customer relationship. The sample was drawn from 82 long distance bus drivers in southern Taiwan, and a self-reported questionnaire with Pittsburgh Sleep Quality Index (PSQI), Perceived Stress Scale (PSS), and revised customer relationship scale were used.The average age of drivers was 41.33±8.42, BMI was 26.08±4.03(overweight was 23.2%、obese was52.4%), 35.4 % of drivers had chronic diseases, in which high blood pressure was the most popular (11.0％), next is heart disease or gout (both were 7.3%). The average working hour per week was 61.77±13.74. About 40.2% of drivers would drink specific beverage(caffeinated or energy drinks) to reinvigorate physical vigor.Results showed the average PSQI was 5.31±3.27, 45.1％ drivers had low sleep quality and 23.1％ had sleeping hours less than 6 hours per day. 52.4％ had high stress and 45.1% had poor customer relationship.The sleep quality (r=0.739，p＜0.01) and customer relationship (r=0.611，p＜0.01) were significantly related with stress. The higher stress, the lower sleep quality ( 7.26±2.75 vs3.23±2.38，p＜0.001) and the more worse customer relationship (9.05±5.72 vs 3.49±4.40，p＜0.001 ). Drivers with less stress had longer effective sleeping time, shorter sleep latency, higher satisfaction for sleep quality, and were more arousal during daytime. Shift work drivers had higher stress and worse customer relationship. However, those who had longer working hours showed no such differences.In summary, the long-distance bus drivers were overweight, had long working hours and higher stress. BMI and stress of the bus drivers affects their sleep quality and customer relationship.

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