题名

團隊成員們的強勢溝通行爲與團隊關係衝突有關嗎？探討團隊集體性的調節效果

并列篇名

Is There a Relationship between Team Members' Aggressive Communicative Behavior and Team Relational Conflict? Investigating the Moderating Effect of Team Collectiveness

DOI

10.6792/OM.200808.0037

作者

戚樹誠(Shu-Cheng Steve Chi)；楊美玉(Mei-Yu Yang)；黃瓊億(Chiung-Yi Huang)

关键词

強勢溝通 ； 團隊關係衝突 ； 團隊衝突 ； 團隊集體性 ； aggressive communicative behavior ； team relational conflict ； team conflict ； team collectiveness

期刊名称

組織與管理

卷期/出版年月

1卷2期（2008 / 08 / 01）

页次

37 - 60

内容语文

繁體中文
中文摘要

本研究的目的乃是探討團隊成員們的強勢溝通行爲與團隊關係衝突的關聯性，以及團隊集體性是否會弱化前述關係。研究者預期，團隊內成員如果愈常採取強勢溝通行爲，將愈可能引發團隊成員間的關係衝突。不過，研究者推論，在高團隊集體性的團隊中，團隊成員的強勢溝通行爲與團隊關係衝突之間的正向關聯性將會弱化。研究者設計了一份團隊集體性量表，並以一組105份預試樣本進行量表的信效度檢測。正式研究中，研究者獲得有效樣本73個團隊、405份團隊成員的資料，這些團隊共來自39個企業組織，團隊樣本回收率爲79%，團隊成員樣本回收率爲74%。本研究結果顯示，團隊成員們愈多採用強勢溝通行爲，他們將愈容易知覺到團隊內的關係衝突，不過，如果團隊成員們具有愈高的團隊集體性，將愈能緩和強勢溝通行爲與團隊關係衝突之間的關聯性。
英文摘要

本研究的目的乃是探討團隊成員們的強勢溝通行爲與團隊關係衝突的關聯性，以及團隊集體性是否會弱化前述關係。研究者預期，團隊內成員如果愈常採取強勢溝通行爲，將愈可能引發團隊成員間的關係衝突。不過，研究者推論，在高團隊集體性的團隊中，團隊成員的強勢溝通行爲與團隊關係衝突之間的正向關聯性將會弱化。研究者設計了一份團隊集體性量表，並以一組105份預試樣本進行量表的信效度檢測。正式研究中，研究者獲得有效樣本73個團隊、405份團隊成員的資料，這些團隊共來自39個企業組織，團隊樣本回收率爲79%，團隊成員樣本回收率爲74%。本研究結果顯示，團隊成員們愈多採用強勢溝通行爲，他們將愈容易知覺到團隊內的關係衝突，不過，如果團隊成員們具有愈高的團隊集體性，將愈能緩和強勢溝通行爲與團隊關係衝突之間的關聯性。
主题分类 社會科學 > 管理學
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被引用次数
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  4. 鄭志富,黃國恩,郭建志(2019)。華人教練威權領導對教練效能知覺之影響：心理集體性中介效果的驗證。體育學報，52(1)，109-125。
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