题名

職家衝突因應策略與適應後果之關聯

并列篇名

Relationships of Work-Family Conflict Coping Strategies with Adaptational Consequences

DOI

10.3966/199687602015020801003

作者

張婷婷(Ting-Ting Chang)；陸洛(Luo Lu)；林惠彥(Hui-Yen Lin)；高旭繁(Shu-Fang Kao)；陳瑩珊(Ying-Shan Chen)

关键词

問題取向因應策略 ； 情緒取向因應策略 ； 職家衝突因應策略 ； problem-focused coping strategies ； emotion-focused coping strategies ； work-family conflict coping strategies

期刊名称

組織與管理

卷期/出版年月

8卷1期（2015 / 02 / 01）

页次

77 - 111

内容语文

繁體中文
中文摘要

現有職家研究中關注因應的研究並不多，我們將探討在職家衝突的情境下，不同的因應策略對適應後果的影響。適應後果涵蓋工作面（組織承諾、工作滿意、離職意向、工作績效）、家庭面（家庭滿意）與個人面（身心健康）等多項指標。此外，由於缺乏專為職家情境設計的因應量表，故本研究採用Somech與Drach-Zahavy（2007）的「職家因應策略量表」（work-family coping strategies scale, WFCS），並在臺灣社會脈絡中編修此一工具並確認其理論基礎與信效度。結果顯示，WFCS可概分為「權衡適中」與「追求完美」兩種，均屬於職家衝突之問題取向因應策略，故我們另行納入職家衝突之情緒取向因應策略，編成新的「職家衝突因應策略量表」。利用結構式問卷進行調查，研究對象以全臺灣來自不同組織的全職工作者為樣本，共計回收630份有效問卷。研究結果發現，職家問題取向因應策略之「追求完美」有最佳的適應效果，「權衡適中」則與各項適應指標皆無關聯，職家情緒取向因應策略卻有較差的適應效果。
英文摘要

Coping strategies have received little attention in the work-family research, and theory-based coping measures are lacking. We proceeded to investigate the relationships between various work-family conflict coping strategies and adaptational consequences, including work (organizational commitment, job satisfaction, turnover intention, and job performance), family (family satisfaction), and individual outcomes (mental and physical health).The situation-specific workfamily coping strategies scale (WFCS) originally developed by Somech and Drach- Zahavy (2007) is a rare exception. We revised the WFCS scale in the Taiwanese context and found two kinds of coping categories: ＂Super at work/home＂ and ＂Moderation at work/home＂. Since both strategies are problem-focused, we included some emotion-focused coping strategies in our revised WFCS scale. Using structured questionnaires, a diverse sample of 630 full-time employees drawn from a variety of organizations was surveyed. We found that ＂Super at work/home＂ as a problem-focused coping strategy had good effects on adaptational consequences across the board, while ＂moderation at work/home＂ has no effect and emotion-focused coping strategies had some bad effects.
主题分类 社會科學 > 管理學
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被引用次数
  1. 張琪翔(2017)。職學衝突前因後果之研究。淡江大學企業管理學系碩士在職專班學位論文。2017。1-56。 
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