應用多凖則決策於選擇育成中心之研究

A Multi-Criteria Decision Making Method for Selection an Incubator

10.29836/LMR.200704.0007

葉榮椿(Ron-Chuen Yeh)；簡仙順(Shien-Shun Chien)；夏則智(Tse-Chih Hsia)；盧淵源(Iuan-Yuan Lu)

多凖則決策 ； 育成中心 ； 企業家 ； Multi criteria decision making ； Incubator ； Entrepreneur

運籌管理評論

2卷1期（2007 / 04 / 01）

65 - 76

繁體中文

長期以來國內中小企業在台灣經濟成長與產業發展上，一直扮演著舉足輕重的角色。然而中小企業在新創時期所擁有的技術、研發能力較為不足，其營運規模、市場、資金及人際網絡亦較為缺乏，以致於創業初期即面臨高度的不確定性與市場競爭和挑戰。因此政府輔導成立超過60家育成中心(incubator)來協助中小企業面對及解決上述問題，然而這些育成中心擁有不同的型態、能力與資源，因此選擇適合企業發展的育成中心是中小企業必須面對的重要決策。本研究廣泛的探討國內外機構與專家學者對育成中心之相關研究文戲建立選擇育成中心之評估準則，並透過國內各育成中心專業經理人與進駐廠商進行訪談與問卷調查，確認選擇育成中心的凖則包含實體設施、技衍與人才支援、商務支援、資訊的支援和組織與基礎背景等五個構面。而後經由一個個案，應用多凖則決策中ELECTR Ⅰ的評量方法來評估育成中心，本研究的成果可提供中小企業於選擇育成中心時一個有效、可行的方法。

Small and medium enterprises (SMEs) were one of the major contributors to the economic miracle of Taiwan. There are over a million SMEs, which comprise 97.7% of all Taiwanese enterprises, However, SMEs faced with high risks of failure, especially at their entrepreneurship stages, due to their lack of expertise and abilities in technologies developments, together with their disadvantages in economy scale, market, capital and business connections. Thus more than 60 incubators were founded by Taiwan Government to help SMEs entrepreneur cope with the above threaten. These incubators vary in factors such as capabilities, facility, and resources. Therefore, the selection of an appropriate incubator is a critical issue for an SME entrepreneur. This research identifies a set of evaluating criteria within five categories: facility, technical and human resource, business administrative, knowledge source, and organization infrastructure based on extensive literature review and interview with industry experts. ELECTRE Ⅰ, a multiple criteria decision making method is applied to evaluate incubators. The results provide an efficient and effective method for selecting an appropriate incubator for SME entrepreneur.

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