商業用飲料訂購系統APP介面設計滿意度之研究

The Business Use Beverage Ordering System App Interface Design And Satisfaction Operational Use Research

林佩穎(Pei-Yin Lin)

訂購系統APP ； APP ； 介面 ； 配色 ； SPSS ； Order System ； APP ； Interface Color ； SPSS

中華印刷科技年報

2018（2018 / 04 / 01）

181 - 209

繁體中文

由於近年來智慧型手機的使用率高，手機已成為現在人們不可或缺的東西，而許多種類的APP軟體也不斷地推出，現在的手機有著多種類型的APP方便人們在生活上有著更加便利的運用，透過手機APP可以做到以前手機無法做到的事。而網路訂購是現代必備使用的APP之一，手機軟體訂購系統亦成為現在社會中不可或缺的一項技術，他有著省時便利的優點，達成許多人的需求。不論是網路訂購或是手機軟體訂購都是現在的趨勢。本研究以大苑子的訂購APP介面設計為範例，研究者透過問卷蒐集民眾的意見調查，了解到民眾需要的功能有哪些；以及對於介面的配色是否有需改進的地方，本研究採用網路問卷，進行資料收集，總計共回收211份問卷，有效的回收率100%，利用SPSS進行分析及探討。統計的結果顯示：大苑子的訂購APP裡面的最新資訊等級平均數為3.28，排序為最後。數據顯示消費者覺得需要改進的地方是在於介面顏色太過於複雜化，需要簡化，才使人更容易清楚內容；字體方面也需放大，因此這部分應該要進行介面改良，才符合消費者對於介面的要求。

In recent years, the smart phone are high utilization. The smart phone are indispensable of goods become person. Many category App software are launched constantly. As the saying goes 〞Technology stems from humanity〞. Now smart phone has variety type of App they are more convenient to use in life. Through smart phone App can do it before smart phone can not do it thing. While order online is necessary to use one of App at modern. Mobile software order online has become, now society indispensable a technology. It has convenience save time the advantages reached a lot of people's need. Whether order online or phone software order are the current trend. This research to 〞Da Yung's Tea〞 order App for example. Researcher Pass through Questionnaire collect people of opinion survery. Understand the people required what functionality. As well as for interface match colors are there areas for improvement. This research will be improved it order online interface and function. Let the original 〞Da Yung's Tea〞 order online interface have a new sense of design. No longer standardization of interface structure, while functionally increase phone payment functions, though wallet can payment, not needed pass through monetary make a purchase, make drink order system able more perfect. While this system the main use platform for iOS system, pass through Apple system surroundings do program development. This study will explain，After through questionnaire to cellect public opinion, it will show results by SPSS. Feedback results will present in the paper. This study discuss that innovative consumers to know about breverage ordering system interface design, and practicality of operational functions for research direction. It will expect that ordering system can present unique usability. In this study, an online questionnaire was used to collect data. A total of 211 questionnaires were recovered. The effective recovery rate was 100%. SPSS was used for analysis and discussion. The result of the statistics shows that the average number of the latest information grades in Da Yuanzi's subscription APP is 3.28, and the ranking is the last. The data shows that consumers feel that the need to improve is that the interface color is too complex and needs to be simplified to make it easier for people to clearly understand the content; fonts also need to be enlarged, so this part should be improved in the interface to meet the consumer interface and requirements.

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