數位筆友的自我揭露研究－以SLOWLY故事為例

The Study of Self-disclosure on SLOWLY App Stories

蕭盛澤(Sheng-Tse Hsiao)；劉立行(Li-Hsing Liu)

數位筆友 ； 自我揭露 ； 交友軟體 ； 智慧型手機中介傳播 ； SLOWLY ； Digital pen pal ； Self-disclosure ； Dating apps ； Smartphone-mediated communication ； SLOWLY app

中華印刷科技年報

2022（2022 / 05 / 01）

359 - 367

繁體中文

受到疫情的影響，許多人的生活模式改為遠端辦公或視訊上課。居家隔離期間的生活模式變動，使孤獨與寂寞議題受到注意。透過網路社群軟體關心朋友間彼此的動態，或試圖從交友軟體上擴大自己的交友圈，可能是人們的普遍日常。過去在社交媒體或網路社群的自我揭露（self-disclosure）的研究，關注的是人們與電腦中介傳播的人際互動關係、親密關係與疾病敘事等，進一步探討自我揭露的經驗以及對生活的影響。往後的研究，則關注手機應用程式的交友軟體上，探討自我揭露與隱私、網路戀情、液態的關係等，從多元的視野探討人們的網路行為與經驗。而數位筆友的交流過程是與陌生人產生對話的敘事文本，從文本中的生命經驗與敘事脈絡找尋自我揭露的意涵。本研究為探討數位筆友的自我揭露行為，以及人際交流與自我揭露的經驗，進一步從經驗中了解對於生活的影響。以立意取樣（Purposive Sampling）從SLOWLY故事的網站篩選以中文書寫之原作，盡可能地在相近的文化脈絡中分析文本。藉由Lieblich、Tuval-Mashiach和Zilber提出之敘事分析方式（Narrative analysis），本研究取其中的部分向度「類別－內容」進行分析。從敘事文本分析過程發現，數位筆友通過書信文字的自我揭露過程，更能分享彼此的生活經驗與心情或者傾聽他人的故事，進一步產生未來對陌生人互動及自我揭露的可能。

Affected by the epidemic, many people's life patterns have changed to remote office or video lessons. Changes in life patterns during home isolation have brought the issue of loneliness and loneliness to the fore. It may be common daily life for people to care about each other's dynamics among friends through online social media, or try to expand their circle of friends from dating apps. Past research on self-disclosure in social media or online communities has focused on interpersonal interactions, intimacy, and disease narratives between people and computer-mediated communication, further exploring the experience of self-disclosure and the impact on life influence. Subsequent research will focus on the dating software of mobile apps, and explore the relationship between self-disclosure and privacy, online romance, and liquid love, and explore people's online behaviors and experiences from multiple perspectives. The communication process of digital pen pals is a narrative text that generates dialogue with strangers, and seeks the meaning of self-disclosure from the life experience and narrative context in the text. This study aims to explore the self-disclosure behaviors of digital pen pals, as well as the experience of interpersonal communication and self-disclosure, and to further understand the impact on life from the experience. Purposive Sampling was used to select original works written in Chinese from the website of SLOWLY stories, and to analyze the texts in a similar cultural context as much as possible. Using the Narrative analysis method proposed by Lieblich, Tuval-Mashiach, & Zilber , this study takes part of the dimension ＂category-content＂ for analysis. From the process of narrative text analysis, it is found that through the process of self-disclosure through letters and texts, pen pals can share each other's life experiences and feelings or listen to other people's stories, further generating the possibility of future interaction and self-disclosure with strangers.

1. 谷玲玲(2013)。網路親密關係中的自我揭露。資訊社會研究，24，1-26。
   連結：
2. Al-Saggaf, Y.,Nielsen, S.(2014).Self-disclosure on Facebook among female users and its relationship to feelings of loneliness.Computers in Human Behavior,36,460-468.
3. Bazarova, N. N.,Choi, Y. H.(2014).Self-Disclosure in Social Media Extending the Functional Approach to Disclosure Motivations and Characteristics on Social Network Sites.Journal of Communication,64(4),635-657.
4. Chase, C. A.(2010).An intergenerational e-mail pal project on attitudes of college students toward older adults.Educational Gerontology,37(1),27-37.
5. Chin, K.,Edelstein, R. S.,Vernon, P. A.(2019).Attached to dating apps: Attachment orientations and preferences for dating apps.Mobile Media & Communication,7(1),41-59.
6. CJ、Inés、峰杰、海芋花、燁 (n.d.)。Slowly 故事。2022 年 1 月 28 日，取自： https://slowly.app/zh/story/
7. Hopp, M.,Händel, M.,Bedenlier, S.,Glaeser-Zikuda, M.,Kammerl, R.,Kopp, B.,Ziegler, A.(2022).The Structure of Social Networks and Its Link to Higher Education Students' Socio-Emotional Loneliness During COVID-19.Frontiers in psychology,12,733867.
8. Kim, J. H.(2017).Smartphone-mediated communication vs. face-to-face interaction: Two routes to social support and problematic use of smartphone.Computers in Human Behavior,67,282-291.
9. Kisekka, V.,Bagchi-Sen, S.,Rao, H. R.(2013).Extent of private information disclosure on online social networks: An exploration of Facebook mobile phone users.Computers in human behavior,29(6),2722-2729.
10. Li, L.,Chen, Q.,Gao, H.,Li, W. Q.,Ito, K.(2021).Online/offline self-disclosure to offline friends and relational outcomes in a diary study: The moderating role of self-esteem and relational closeness.International journal of psychology : Journal international de psychologie,56(1),129-137.
11. Lieblich, A.,Tuval-Mashiach, R.,Zilber, T.(1998).Narrative Research: reading, analysis and interpretive.CA:Sage.
12. Martin, D.(2019).Reflections from the Field: Reduce Age Stereotyping through Experiential Learning: An Intergenerational Pen Pal Project.Journal of Intergenerational Relationships,17(2),250-254.
13. Matthes, J.,Koban, K.,Neureiter, A.,Stevic, A.(2021).Longitudinal Relationships Among Fear of COVID-19, Smartphone Online Self-Disclosure, Happiness, and Psychological Well-being: Survey Study.Journal of medical Internet research,23(9),e28700.
14. Ranzini, G.,Lutz, C.(2017).Love at first swipe? Explaining Tinder self-presentation and motives.Mobile Media & Communication,5(1),80-101.
15. Sprecher, S.,Treger, S.,Wondra, J. D.(2013).Effects of self-disclosure role on liking, closeness, and other impressions in get-acquainted interactions.Journal of Social and Personal Relationships,30(4),497-514.
16. 鈕文英(2014).質性研究方法與論文寫作.臺北:雙葉書廊.
17. 劉信妤,黃莉婷(2012)。社群網站中使用者自我揭露行為之研究。第二十三屆國際資訊管理學術研討會，高雄:
18. 蕭阿勤(2012).社會及行為科學研究法（二）：質性研究法.臺北:東華書局.