治療師在元宇宙諮商的機會與挑戰

Opportunities and Challenges for Therapists in Metaverse Counseling

王麗雯(Li-Wen Wang)

網路諮商 ； 元宇宙諮商 ； 第三代網路諮商 ； Online counseling ； Metaverse counseling ； Web3 counseling

育達科大學報

51期（2023 / 06 / 01）

97 - 114

繁體中文;英文

元宇宙諮商是具高度潛力的新興領域，隨著科技的發展和元宇宙概念的興起，人們將會在虛擬世界中生活、工作和交流，而心理健康仍然是一個重要的議題，治療師在元宇宙中提供心理諮商的可能性正在增加。本文就元宇宙諮商發展脈絡與影響，探討治療師進入元宇宙提供心理諮商服務的機會與挑戰。由於元宇宙與心理諮商合作的學術論文仍然缺乏，故本文是以心理諮商領域與元宇宙之相關文本分析，探究元宇宙諮商的機會、元宇宙諮商的挑戰、元宇宙諮商的倫理，提供未來想從事元宇宙諮商之治療師實踐前的參考。

Metaverse counseling is an emerging field with high potentiality. With the development of technology and the rise of the concept of metaverse, people will live, work and communicate in a virtual world. Mental health is still an important issue, so the possibility of a therapist offering counseling in the metaverse is growing. Based on the development and influence of metaverse counseling, this article article discusses the opportunities and challenges for therapists to provide counseling services in the metaverse. Since there is still a lack of academic papers on the cooperation between metaverse and psychological counseling, this article analyzes the related texts in the field of psychological counseling and metaverse to explore the opportunities of metaverse counseling, the challenges of metaverse counseling, and the ethics of metaverse counseling, to provide a pre-practice reference for psychotherapists who want to engage in metaverse counseling in the future.

1. 王智弘(2022)。科技在諮商上的運用：網路諮商、精準諮商與元宇宙諮商。輔導季刊，58(2)，1-12。
   連結：
2. Allerman, J. R.(2002).Online counseling: The internet and mental health treatment.Psychotherapy: Theory, Re-search, Practice, Training,39,199-209.
3. Anderson, J.,Rainie, L.(2022).The metaverse in 2040.Pew Research Centre.
4. Anwer, A.,Jamil, Y.,Bilal, M.(2022).Provision of surgical pre-operative patient counseling services through the Metaverse technology.International Journal of Surgery,104,106792.
5. Bambling, M.,King, R.,Reid, W.,Wegner, W.(2008).Online counselling: The experience of counsellors provid-ing synchronous single session counselling to younger people.Counselling and Psychotherapy Research,8(2),110-116.
6. Botella, C.,Fernández-Álvarez, J.,Guillén, V.,García-Palacios, A.,Baños, R.,Quero, S.(2019).Recent progress in virtual reality exposure therapy for phobias: A systematic review.Current Psychiatry Reports,21(12),129.
7. Chavez, N., & Kounang, N. (2020). A man diagnosed with Wuhan coronavirus near Seattle is being treated largely by a robot. https://www.cnn.com/2020/01/23/health/us-wuhan-coronavirus-doctor-interview/index.html.
8. Cook, J. E.,Doyle, C.(2002).Working alliance in online therapy as compared to face-to-face therapy: Prelimi-nary results.CyberPsychology & Behavior,5(2),95-105.
9. Dwivedi, Y. K.,Hughes, L.,Wang, Y.,Alalwan, A. A.,Ahn, S. J.,Balakrishnan, J.,Wirtz, J.(2022).Metaverse marketing: How the metaverse will shape the future of consumer research and practice.Psychology & Market-ing
10. Hanley, T.(2021).Researching online counselling and psychotherapy: The past, the present and the future.Coun-selling and Psychotherapy Research,21(3),493-497.
11. He, W.,Zhang, Z. J.,Li, W.(2021).Information technology solutions, challenges, and suggestions for tackling the COVID-19 pandemic.International journal of information management,57,102287.
12. Henz, P.(2022).The societal impact of the Metaverse.Discover Artificial Intelligence,2(1),19.
13. Ifdil, I.,Situmorang, D. D. B.,Firman, F.,Zola, N.,Rangka, I. B.,Fadli, R. P.(2023).Virtual reality in Metaverse for future mental health-helping profession: an alternative solution to the mental health challenges of the COVID-19 pandemic.Journal of Public Health,45(1),e142-e143.
14. Jones, C.(2013).On-line counselling: A reflection on professional practice.Journal of the Australian & New Zea-land Student Services Association,42,31-35.
15. Jones, J.,Fitzpatrick, M.(2021).Virtual reality exposure therapy for social anxiety disorder: A systematic review of training methods for therapists.Journal of Technology in Behavioral Science,6(2),258-269.
16. Kim, J.,Oh, S. H.(2021).Metaverse Based Virtual Reality Space Consulting Service Platform Research and De-velopment.Journal of the Semiconductor & Display Technology,20(4),130-133.
17. Lau, P. L.,Aga, R.,Jaladin, M.,Abdullah, H. S.(2013).Understanding the two sides of online counseling and their ethical and legal ramifications.Procedia - Social and Behavioral Sciences,103,1243-1251.
18. Loh, T. H., & Fishbane, L. (2020). COVID-19 makes the benefits of telework obvious. Brookings Institution (blog), March, 17.
19. Mallen, M. J.,Vogel, D. L.(2005).Introduction to the major contributions: Counseling psychology and online counseling.Counseling Psychologist,33(6),761-775.
20. McCrickard, M. P.,Butler, L. T.(2005).Cyber-counselling: A new modality for counselling training and practice.International Journal for the Advancement of Counselling,27(1),101-110.
21. Mohr, D. C.,Vella, L.,Hart, S.,Heckman, T.,Simon, G.(2008).The effect of telephone-administered psycho-therapy on symptoms of depression and attrition: A meta-analysis.Clinical Psychology: Science and Practice,15,243-253.
22. Opriş, D.,Pintea, S.,García-Palacios, A.,Botella, C.,Szamosközi, Ș.,David, D.(2018).Virtual reality exposure therapy in anxiety disorders: A quantitative meta-analysis.Depression and Anxiety,35(6),540-552.
23. Pollock, S. L.(2006).Internet counseling and its feasibility for marriage and family counseling.Family Journal,14(1),65-70.
24. Riva, G.(2018).Virtual reality in psychotherapy: Review.Cyberpsychology & Behavior, and Social Networking,21(9),1-11.
25. Shiban, Y.,Schelhorn, I.,Pauli, P.,Mühlberger, A.(2016).Effect of combined multiple contexts and multiple stimuli exposure in spider phobia: A randomized clinical trial in virtual reality.Behaviour Research and Therapy,77,34-45.
26. Situmorang, D. D. B.(2022).Metaverse as a new place for online mental health services in the post-COVID-19 era: Is it a challenge or an opportunity?.Journal of Public Health
27. ValveCorporation. (2021). Valve Index. Retrieved from https://www.valvesoftware.com/en/index/配件/Index.
28. Vargo, D.,Zhu, L.,Benwell, B.,Yan, Z.(2021).Digital technology use during COVID-19 pandemic: A rapid re-view.Human Behavior and Emerging Technologies,3(1),13-24.
29. Yang, S. Y.,Kang, M. K.(2023).Efficacy Testing of a Multi-Access Metaverse-Based Early Onset Schizophre-nia Nursing Simulation Program: A Quasi-Experimental Study.International Journal of Environmental Research and Public Health,20(1),449.
30. 衛生福利部（2019）。心理師執行通訊心理諮商業務核准作業參考原則。取自 https://www.mohw.gov.tw/cp-3928-53845-2.html。
31. 衛生福利部心理健康司（2022年5月23日）。各縣市心理師執行通訊心理諮商業務核准機構，全台18縣市心理師可執行通訊心理諮商業務。取自mohw.gov.tw。