組織變革認知、組織公民行為、工作不安全感與工作滿意度之關聯性研究

A Research on the Relationships among Organizational Change Recognition, Organization Citizenship Behavior, Job Insecurity and Job Satisfaction: Case of Defense Comptroller Officers of R.O.C.

10.29497/GFGL.201106.1100

王建中(Chien C. Wang)；謝承堯(Cheng Y. Hsieh)

組織變革認知 ； 組織公民行為 ； 工作不安全感與工作滿意度 ； Organizational Change Recognition ； Organization Citizenship

國防管理學術暨實務研討會

第十九屆（2011 / 06 / 01）

1100 - 1118

繁體中文

本研究主要目的為探討國軍主計軍官在面對組織變革下之組織變革認知、組織公民行為、工作不安全感與工作滿意度四變項之間彼此之關係與影響，本研究以國防部主計局等7個較具代表性之高司單位主計軍官為研究對象，採用非機率抽樣之配額抽樣進行問卷調查，共計發出300份問卷，扣除填答不完全樣本後，回收有效問卷234份。經由階層迴歸分析，研究結果顯示：國軍主計軍官因為對組織變革認知的不同，不僅對組織公民行為和工作不安全感造成影響，還會進一步的影響工作滿意度。組織進行變革時，應重視對內部成員未來之權益保障，提供未來發展前景規劃與教育訓練等機會，使其對組織變革能持正面看法，消除組織變革帶來之負面認知與對未來之疑慮，降低成員工作不安全感，以提升工作滿意度，使主計軍官皆願意行使其組織公民行為，俾利單位的發展。

The goal of this study focuses on how the R.O.C. Defense Comptroller Officers react the organizational change. In addition, it will explore the influence and relationship between their reaction and the organizational change recognition, organization citisenship behavior, job insecurity, and job satisfaction. The study sample is from seven representative division of the Ministry of National Defense. The use of non-probability sampling quota sampling conducted a questionnaire survey. A total of 300 questionnaires were issued, net of respondents had incomplete sample, a total 234 questionnaires were usable.In this study, hierarchical regression analysis showed that: because of different perception for the organizational transformation, R.O.C. Defense Comptroller Officers also have different organizational citizenship behavior, the sense of job insecurity and job satisfaction. Therefore, facing the changes of the organization, policy makers should pay attention to the security interests of its member in the future and provide its vision for future development opportunities and educational training. So the negative perception the organizational change can be eliminated and the perception of job insecurity can also be solved. In addition, the officers will be more willing to exercise their organizational citizenship behavior in order to eliminate the threat of organizational change.