企業類型在品質管理推動上之實務研究

李明聰

doi:10.6840/cycu201100598

山西大学，您好！

感谢采购，人社期刊库｜人社论文库，期间：2024/01/01~2024/12/31

感谢试用，科学期刊库｜科学论文库，期间：2024/10/20~2025/01/20

浏览高级检索

关闭
检索检索高级检索出版物检索
浏览期刊主题浏览核心期刊浏览期刊拼音浏览

关闭

查询符号(半角)	查询符号意义说明
空格	表示为「AND」两个查询词之交集
双引号 ( " " )	片语以双引号标示开始及结束，而且只寻找出现顺序相同的字词，例： " image process "
?	表示一个字母切截，输入两个?表两个字母，依此类推，例：输入「Appl?」，查得结果应为appl e , appl y … ( 常用于英文字查询 )
*	表示不限字母切截，由0~n. 例：输入「appl*」，查得结果应为appl e , appl es , appl y , appl ied , appl ication … ( 常用于英文字查询 )
AND、OR、NOT	布尔逻辑组合关键字，用来扩大或缩小查询范围的技巧。 (1) AND ：缩小查询范围 (2) OR ：扩大查询范围(3) NOT：排除不相关的范围

DOI 是数位物件识别码（ D igital O bject I dentifier ）的简称，
为物件在网路上的唯一识别码，可用于永久连结并引用目标物件。

使用DOI作为永久连结

每个DOI号前面加上「 http://dx.doi.org/ 」便成为永久网址。
如以DOI号为 10.5297/ser.1201.002 的文献为例，此文献的永久连结便是： http://dx.doi.org/ 10.5297/ser.1201.002 。
日后不论出版单位如何更动此文献位置，永久连结所指向的位置皆会即时更新，不再错失重要的研究。

引用含有DOI的文献

有DOI的文献在引用时皆应同时引用DOI。若使用APA、Chicago以外未规范DOI的引用格式，可引用DOI永久连结。

DOI可强化引用精确性、增强学术圈连结，并给予使用者跨平台的良好使用经验，目前在全世界已有超过五千万个对象申请DOI。如想对DOI的使用与概念有进一步了解，请参考（）。

书目管理工具

相关连结

问题回报

全文下载

企业类型在品质管理推动上之实务研究

The Empirical Study of the Implementation of Quality Management for Enterprises

李明聪 , 硕士　　导师：杨锦洲　　

繁体中文 DOI： 10.6840/cycu201100598

实施-成效分析矩阵；品质管理；中小企业；大型企业；制造业；服务业； Implementation-Effectiveness analysis matrix ； SMEs ； Manufacturing ； Large enterprises ； Service ； Quality management

0 个人觉得这篇文章赞

摘要 │ 参考文献 (137) │ 国际计量

摘要〈TOP〉

并列摘要〈TOP〉

Small and medium enterprises (SMEs) learn and adapt many of the quality practices from large enterprises. Large enterprises often have good organizational structures, enough resources and manpower, which leads to a better implementation of quality management compared to SMEs. In addition, many of the quality practices were initially developed in manufacturing industries. The service industries, on the other hand, tend to aquire these practices by learning from the manufacturing industry. Therefore this study focused on understanding the differences between SMEs, large enterprises, manufacturing and service industries in terms of their implementation of quality management. 
In this research, we first divide the quality practices into five implementation stages: product quality, process quality, system quality, total quality and business quality. The five stages of quality practice for enterprises are developed based on the previous literature review and expert’s opinions. We conduct a questionnaire survey based on the developed model to investigate the implementation level and effectiveness degree of these quality activities for different sized enterprises and different industries. The data will be analyzed by using SPSS statistical software. The Implementation-Effectiveness analysis matrix is also used to know which quality practice items should be improved. Hopefully, this study can serve as reference for the enterprises as they implement the quality practices in order to enhance their business performance and competitive advantage.

参考文献 ( 137 ) 〈TOP〉

Abdul-Aziz, Z., Chan, J. F. L., & Metcalfe, A. V. (2000). Quality practices in the manufacturing industry in the UK and Malaysia. Total Quality Management, 11(8), 1053–1064.
连结：
Aguayo, R. (1991). Dr. Deming: the American who taught the Japanese about quality. New York: Simon & Schuster.
连结：
Ahire, S. L., & Dreyfus P. (2000). The Impact of Design Management and Process Management on Quality: an Empirical Investigation. Journal of Operations Management. 18, 549–575.
连结：
Ahmad, M. B., Yusof, S. M., & Yusof, N. M. (2007). Comparative study of quality practices between Japanese and non-Japanese based electrical and electronics companies in Malaysia: a survey. Journal Teknologi, 47(A), 75-89.
连结：
Amasaka, K. (1999). A study on “science SQC” by utilizing “management SQC” – A demonstrative study on a new SQC concept and procedure in the manufacturing industry. International Journal of Production Economics, 60-61, 591-598.
连结：

国际计量

〈TOP〉

E-mail ：

文章公开取用时，将寄通知信至您填写的信箱地址

E-mail ：

使用DOI作为永久连结

引用含有DOI的文献

DOI可强化引用精确性、增强学术圈连结，并给予使用者跨平台的良好使用经验，目前在全世界已有超过五千万个对象申请DOI。 如想对DOI的使用与概念有进一步了解，请参考 （ ） 。

DOI可强化引用精确性、增强学术圈连结，并给予使用者跨平台的良好使用经验，目前在全世界已有超过五千万个对象申请DOI。如想对DOI的使用与概念有进一步了解，请参考（）。