從服務使用者角度探究兒童少年保護個案服務處遇之成效

王滋苑

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从服务使用者角度探究儿童少年保护个案服务处遇之成效

Exploring the Effectiveness of Child-Adolescent Protective Intervention from the Viewpoint of Service Users

王滋苑 , 硕士　　导师：赵善如　　

繁体中文

儿童少年保护；服务处遇；服务成效； child protection ； service treatment ； service effect

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摘要 │ 参考文献 (77) │ 国际计量

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For determining whether service treatment provided by social workers can meet individual and family demands and effectively assist individuals and their families, generalizing and summarizing related experiences, finding out effective service strategies, as well as helping provide more appropriate services in the future, this study conducts one-on-one in-depth interviews among 11 main caregivers of actively-closed cases of south district office of a social welfare organization in 2014 and 2015, with regard to second-line follow-up counseling services for child protection cases of Kaohsiung City.
    Findings of the present study are as the following. 1. The service for which main caregivers have the strongest sense is economy related assistance. Therefore, proper economic support can effectively help solve short-term living demands of case individuals and their family members; 2. Discussion about parenting style between social workers and main caregivers can contribute to enhancement of main caregiver’s parenting ability; 3. Participation in parent-child activities can trigger different interaction experiences between parents and children as well as create chances of positive parent-child interactive relationships; 4. Social workers accompanying during service delivery can provide positive support to main caregivers; 5. Regular interviews with social workers and cases help adjust mode of interaction between case individual and main caregiver; 6. Talent course learning can achieve cases self exploration and provide individuals chance of developing self potency; 7. Some voices of individuals and family members are still not heard by social workers, and requirements put forward by them are not met. 8. Objects who accept service don’t know items and contents of service treatment provided by institution.
    Therefore, based on above findings, suggestions are proposed in terms of two aspects. Suggestions regarding service delivery are as below: 1. Organizations providing service should have devices that can offer economic support; 2. Social workers should possess capability of parental education; 3. Conduct diversified types of parents-children activities; 4. Develop education programs for individual potentials; 5. Social workers should be able to respond to requirements put forward by individuals and their family members; 6. Social workers should make individuals and their family members clearly know the items of service treatment. With respect to future researches, following suggestions are proposed: 1. Increase interviews with cases and social workers; 2. Increase research fields and institutions.

参考文献 ( 77 ) 〈TOP〉

宋丽玉（2006）。增强权能量表之发展与验证。社会政策与社会工作学刊，10（2），49-86。
连结：
宋丽玉（2008）。增强权能策略：台湾本土经验之探索。社会政策与社会工作学刊，12（2），123-194。
连结：
宋丽玉、施教裕（2010）。复元与优势观点之理论内涵与实践成效：台湾经验之呈现。社会科学论丛，4（2），2-34。
连结：
沈庆鸿（2014）。社会工作者之增强权能经验：以婚暴防治场域为例。台大社工学刊，29，1-52。
连结：
林玟漪（2007）。接受「家庭重聚」服务之案家的经验探讨（未出版之硕士论文）。国立台湾大学，台北市。
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使用DOI作为永久连结

引用含有DOI的文献

DOI可强化引用精确性、增强学术圈连结，并给予使用者跨平台的良好使用经验，目前在全世界已有超过五千万个对象申请DOI。 如想对DOI的使用与概念有进一步了解，请参考 （ ） 。

DOI可强化引用精确性、增强学术圈连结，并给予使用者跨平台的良好使用经验，目前在全世界已有超过五千万个对象申请DOI。如想对DOI的使用与概念有进一步了解，请参考（）。