Dropout from Supervision: An Intensive Analysis of One Supervisory Dyad

受督導者提早結束督導：一個督導配對的密集分析

10.6251/BEP.20060807

許韶玲(Shao-Ling Hsu)；蔡秀玲(Shiou-Ling Tsai)

受督導者 ； 提早結束 ； 督導者 ； 督導歷程 ； dropout ； supervisee ； supervisor ； supervisory process

教育心理學報

38卷2期（2006 / 12 / 01）

213 - 225

英文

本研究的目的乃在對一個提早終止的督導關係進行分析，分析的焦點在整個督導歷程與雙方的互動關係，由於這個督導配對共維持四次督導，因此本研究針對這四次督導歷程進行密集分析，以掌握與瞭解督導雙方的互動情形、督導關係中發生的事件，並從中找出可能造成督導關係提前結束的互動形態。研究結果發現：受督導者之所以提早離開督導關係是因為督導歷程不斷重複出現相同的衝突事件，隨著這些與督導關係有關的衝突事件持續上場，受督導者的負向情緒逐漸積壓。本研究共找出七個重複在督導歷程出現的負向督導行為，其中最普遍的是督導者面質與負向評價受督導者、曲解受督導者的意圖與行為、以及無法聚焦於受督導者的問題與困難。研究發現關係的提早結束是可以避免的，如果督導者能察覺受督導者的受傷情形、督導關係已然受損的現實，並調整其與受督導者互動的方式與風格，那麼督導關係將有機會修復，督導也能持續進行下去。

The purpose of this study was to investigate what was happening in a prematurely terminated supervision case with the focus of observation on the interactions between the supervisor and the supervisee. We analyzed four sessions of one supervisory dyad in order to draw a comprehensive picture of the supervisory process. Our analysis showed that the dropout of this supervisee was caused by a series of mild and severe conflict events. Similar conflicts occurred repeatedly. We found that with the accumulation of unsolved supervision relationship problems, negative emotions of the supervisee grew. Seven poor supervisory behaviors persistently appeared in the supervision. Of these, three were most prevalent: the supervisor confronted and evaluated negatively the supervisee; the supervisor misunderstood the supervisee's intentions and behaviors, and the supervisor did not focus on the supervisee's problems or difficulties throughout the supervisory process. We speculated that dropout could have been avoided had the supervisor recognized the factors sabotaging the supervisory relationship and adjusted her interaction styles in relating with the supervisee.

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