政府開放資料承辦人員之資料準備流程初探

Exploring Government Officials' Data Collection Process in Open Data Initiatives

10.6120/JoEMLS.202103_58(1).0049.RS.BM

馬中哲(Chung-Cheh Ma)；楊東謀(Tung-Mou Yang)

開放資料 ； 資料開放 ； 資料蒐集 ； 資料尋求 ； 資訊尋求 ； Open data ； Data opening ； Data collection ； Data seeking ； Information seeking

教育資料與圖書館學

58卷1期（2021 / 03 / 01）

47 - 85

繁體中文

本研究探討政府開放資料承辦人員於資料準備階段時，如何尋求機關擁有的資料集，以執行開放資料業務。研究發現相關業務的執行需求源自承辦人員的自主意願、上級要求及外部倡議；承辦人員藉需求導向、非需求導向及折衷導向的模式發掘機關擁有的資料集，在個人理性、資料提供者性質、資料使用者性質及資料性質等因素影響下，經初步排序、磋商、核示三步驟以篩選擬開放資料集，並自機關共構資訊系統或資料產製單位獲取相關資料集；另受個人理性、個人心理、人際關係、機關環境及資訊需求性質等因素影響，透過鏈結、瀏覽、追蹤、擷取、區辨及核實等資訊尋求行為以獲取資訊，從而滿足其有關資料需求、資料來源及資料尋求策略等業務執行時所衍生的資訊需求。

The implementation of open government data (OGD) initiatives has become a worldwide phenomenon over the last decade. While there have been many studies exploring this phenomenon, few have focused on data collection phase in data opening process, during which government officials seek government-owned datasets for OGD purposes. To establish a model for the process of data collection phase, this study conducted semi-structured interviews with fifteen participants recruited through purposive and snowball sampling methods from eleven central and local Taiwanese government agencies. This paper discusses the research findings regarding (1) why government officials undertake tasks of data preparation, (2) how potential datasets are discovered, selected, and obtained from multiple government agencies, and (3) how information is sought to facilitate tasks of data preparation. These findings bridged the research gap in the study of data opening process and verified previous information seeking models. Suggestions for future practitioners and topics worthy of further exploration are enumerated in the conclusion section.

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