部屬親信關係知覺對其行為的影響：正義知覺的中介角色

The Influences of Chinxin Relationship Perceptions on Subordinate Behaviors: Justice Perceptions as a Mediator

10.6226/NTURM2013.DEC.R10047

許金田(Chin-Tien Hsu)；廖紘億(Hong-Yi Liao)；胡秀華(Hsiu-Hua Hu)；游謦銘(Ching-Mine Yu)

親信關係知覺 ； 正義知覺 ； 員工行為 ； chinxin relationship perceptions ； justice perceptions ； organizational citizenship behavior

臺大管理論叢

23卷2期（2013 / 06 / 01）

297 - 325

繁體中文;英文

本研究以華人社會特有的差序格局理論為基礎，探討部屬本身與主管的親信關係知覺對其行為（即：組織公民行為與組織政治行為）的影響，並檢視正義知覺的中介效果。研究者透過問卷調查法針對南部地區中醫院所的中醫師與護理人員之配對樣本進行研究，共計回收有效配對問卷236份。研究結果顯示，部屬的親信關係知覺愈佳，其正義知覺與組織公民行為愈多，而其組織政治行為愈少；此外，正義知覺在親信關係知覺與組織公民行為間具有部份中介效果，而在親信關係知覺與組織政治行為間則具有完全中介效果。最後，討論本研究的意涵、研究限制及未來研究方向。

Adopting a perspective of difference matrices theory, the aim of this paper was to examine the association among chinxin relationship perceptions, justice perceptions, organizational citizenship behavior, and organizational political behavior. This study used data collected from a field survey of 236 doctor-nurse matched dyads from Chinese medical clinics of southern areas in Taiwan to test a framework of influences of chinxin relationship perceptions. Results indicated chinxin relationship perceptions positively related to employees' justice perceptions and organizational citizenship behavior, but negatively related to their political behavior. Furthermore, justice perceptions partially mediated the relationship between chinxin relationship perceptions and organizational citizenship behavior, and fully mediated the relationship between chinxin relationship perception and political behavior. Finally, the implications, limitations and suggestions for future research were discussed.

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