魚與熊掌不可得兼？探索工作滿足與幸福感的關聯性

Can't You have Your Cake and Eat it? Exploring the Relationship between Job Satisfaction and Well-Being

10.29902/JCSTVS.201105.0002

謝琇玲；李美華

工作滿足 ； 情緒智慧 ； 幸福感 ； Job Satisfaction ； Emotional Intelligence ； Well-being

勞資關係論叢

13卷1期（2011 / 05 / 01）

35 - 71

繁體中文

本研究主要在瞭解工作滿足與幸福感的關係，是否如同魚與熊掌不可兼得的雙趨衝突？此外，是否EQ高就會幸福？工作滿足一定會帶來幸福感？又基於過往研究甚少探究情緒智慧的調節效果，故本研究透過情緒智慧的觀點，釐清工作滿足對幸福感的影響會不會被情緒智慧調節。針對台灣地區批發與零售業從業人員，採用立意抽樣，共發出問卷1573份，回收可用問卷1105份，採t考驗、單因子變異數分析、相關分析與層級迴歸等統計分析後，獲得以下發現：（1）批發與零售業從業人員具中上程度的工作滿足與幸福感，且自我情緒控制高、情緒智慧佳；（2）不同的個人背景變項在工作滿足、幸福感和情緒智慧上有顯著差異；（3）工作滿足與情緒智慧對幸福感有顯著正向預測力；（4）情緒智慧在工作滿足與幸福感間具有顯著正向調節效果。

This study aims to understand the relationship between job satisfaction and well-being, wondering if they involve approach-approach conflict just like having your cake and eating it. In addition, whether people with high EQ will doom to hold the well-being? Whether job satisfaction will bring workers to well-being? There are few researches exploring the moderator of emotional intelligence, so the study with research subject of employees from wholesale and retail businesses in Taiwan is mainly to examine the relationship between job satisfaction and well-being from the viewpoint of emotional intelligence, adopting purposive sampling. 1573 copies of questionnaires were issued, while 1105 copies were returned. The collected questionnaires were analyzed by t-test, one-way ANOVA, and hierarchical regression. The following conclusions were found and discussed: a) Employees of wholesale and retail business possess upper-medium level of job satisfaction and well-being. Furthermore, they have excellent emotional intelligence, mastering at regulating their emotions. b) Regarding to demographic background, there are significant differences in job satisfaction, well-being, and emotional intelligence. c) Job satisfaction and emotional intelligence provide significant positive predictability towards well-being respectively. d) Emotional intelligence has significant positive effect of moderator on the relationship between job satisfaction and well-being.

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