题名

領導型態與組織文化對組織承諾與組織績效影響之研究－以台灣不同國籍製藥廠為例

并列篇名

The Influences of Leadership Style and Organizational Culture on Organizational Commitment and Performance-An Empirical Study of Pharmaceutical Companies with Different Nationalities in Taiwan

作者

吳萬益(Wann-Yih Wu)；林志成(Chih-Cheng Lin)；傅貞夙(Chen-Su Fu)

关键词

轉化型領導 ； 交易型領導 ； 組織文化 ； 組織承諾 ； 組織績效 ； 平衡計分卡 ； Transformational Leadership ； Transactional Leadership ； Organizational Culture ； Organizational Commitment ； Organizational Performance ； Balanced Scorecard

期刊名称

企業管理學報

卷期/出版年月

71期（2006 / 12 / 01）

页次

35 - 76

内容语文

繁體中文
中文摘要

本研究旨在探討領導型態及組織文化對組織承諾與組織績效之影響，並採「平衡計分卡」分析法評估組織績效的財務構面、顧客構面、內部流程構面、學習成長構面間之關係。本研究以美、日、歐商藥廠在台子公司及國內藥廠為探討對象，共寄發問卷300份，回收有效問卷172份，經分析結果發現：1).美商與歐商藥廠在轉化型領導、創新型文化，價值承諾與組織績效等構面中得分較高，而日商與國內藥廠則較傾向於交易型領導、官僚型文化，且其組織績效在平衡計分卡之四個構面中之表現也較差。2).轉化型領導與創新型文化對平衡計分卡之四個構面中均有正向且顯著之影響，而交易型領導與官僚型文化則對於上述構面有負向影響；其中交易型領導對財務與內部流程構面有顯著負向影響；官僚型文化則對財務與顧客構面有顯著負向影響。3).平衡計分卡之學習成長構面對內部流程構面與顧客構面有顯著正向影響；內部流程構面對顧客構面與財務構面有顯著正向影響；顧客構面對財務構面有顯著正向的影響。整體而言，本研究之結果顯示，領導型態與組織文化對於組織承諾與平衡計分卡之四項構面均有顯著之影響，本研究之結果可以做為學術界更進一步推導相關理論之基礎，也可做為多國籍企業經理人在推動其組織運作實務之參考。
英文摘要

This study examined the effects of leadership style and organizational culture on the relationship between organizational commitment and performance in samples of Taiwanese, American, European, and Japanese pharmaceutical companies in Taiwan. Through the Balanced Scorecard, the organizational performance was further evaluated by four dimensions regarding finance, customer, internal business process and learning-and growing. Out of the 300 questionnaires sent, 172 valid questionnaires were obtained. The analyzing results indicated that 1) America and European pharmaceutical companies obtained higher scores from the Balance Scorecard within the perspectives of transformational leadership, innovative culture, value commitment and organizational performance; Japanese and Taiwanese pharmaceutical companies with transactional leadership and bureaucratic culture, however, had lower scores on their organizational performances. 2) Transformational leadership and innovative culture had positive and significant effects on the four dimensions of the Balanced Scorecard, transactional leadership and bureaucratic culture, by contraries, had negative effects. In detail, the transactional leadership had significant and negative effects on the financial and the internal business process perspectives. The bureaucratic culture had significant and negative effects on the financial and the customer perspectives. 3) The learning-and-growing perspectives affected the internal business process and the customer perspectives positively and significantly. Moreover, the internal business process had positive and significant influences on the customer and financial perspectives. Furthermore, the customer perspective also had positive and significant impact on financial perspectives. Generally, the results of this study indicated that the leadership style and organizational culture had significant influences on organizational commitment as well as the four perspectives of the Balanced Scorecard. For academic researchers, this study can be used as a base to induce related theories; meanwhile for the managerial people the results of this study can be used as an operation practice for multinational business.
主题分类 社會科學 > 經濟學
社會科學 > 管理學
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被引用次数
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  2. 林佳穎、岑淑筱(2010)。組織文化、管理者人格特質與領導型態關係之研究—以觀光產業為例。島嶼觀光研究，3(2)，26-50。
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