護理人員對病人安全風氣知覺、工作壓力與安全行為關係之文獻回顧

Relationship among Perception of Patient Safety Climate, Work Pressure, and Safety Behavior of Nurses

10.6386/CGN.201806_29(2).0003

馮文瑞(Wen-Jui Feng)；張芸綨(Yun-Chi Chang)

病人安全 ； 病人安全風氣 ； 知覺 ； 工作壓力 ； 安全行為 ； patient safety ； Patient Safety Climate ； Perceptions ； work pressure ； safety behavior

長庚護理

29卷2期（2018 / 06 / 01）

190 - 198

繁體中文

我們總是期望醫療從業人員遵守醫院規定與重視安全行為，然而人員的安全行為可能會因繁忙的醫療環境與工作壓力而受影響。本文回顧醫院護理人員對病人安全風氣知覺、工作壓力與安全行為之間關係之相關文獻，並期許管理者應朝向調適員工工作壓力來做更多地努力，進而改善病人安全並提升醫療照護品質。

Medical practitioners are always expected to comply with hospital regulations and place emphasis on safety behaviors. However, their safety behaviors can be affected by a busy medical environment and work pressure. This article reviewed the relevant literature on the relationship among perception of patient safety climate, work pressure, and safety behavior of registered nurses in hospitals. It is hoped that management teams should devote more efforts into releasing nurses' work pressure, from the perspective of improving patient safety and enhancing care quality.

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