「問題廠商」還是「問題政府」？電子化政府公私合夥協力困境之個案分析

Is the Firm or the Government Agency a Trouble Maker?──A Case Study of Obstacles to Successful Public-Private Partnerships (PPPs) in E-Government

10.30409/JPA.201003_(34).0003

曾冠球(Kuan-Chiu Tseng)

電子化政府 ； 公私合夥 ； 協力治理 ； 交易成本 ； 政治不確定性 ； e-governments ； public-private partnership ； collaborative governance ； transaction costs ； political uncertainty

公共行政學報

34期（2010 / 03 / 01）

77 - 121

繁體中文

1. 李宗勳(2004)。公私協力與委外化的效應與價值：一項進行中的治理改造工程。公共行政學報，12，41-77。
   連結：
2. 陳端容(2002)。台灣醫療產業的組織合作：不對等合作關係運作機制之探討。台灣社會學，3，119-162。
   連結：
3. 楊明璧、詹淑文(2005)。電子化政府服務服務品質及民眾滿意程度分析—以臺北市電子化政府入口網站爲研究對象。顧客滿意學刊，1(1)，117-144。
   連結：
4. 行政院研究發展考核委員會（2007）。優質網路政府計畫（九十七至一百年度），2008 年1 月16 日，取自：http://www.rdec.gov.tw/public/Data/7531115871.doc。
5. UN (United Nations) (2008a). UN e-government survey 2008: From e-government to connected governance. Retrieved Dec 12, 2008, from http://unpan1.un.org/intradoc/groups/public/documents/un/unpan028607.pdf.
6. Acemoglu, D.(2003).Why not a political Coase theorem? Social conflict, commitment, and politics.Journal of Comparative Economics,31,620-652.
7. Agranoff, R.(2006).Inside collaborative networks: Ten lessons for public managers.Public Administration Review,66(S.1),56-65.
8. Alexander, E. R.(1995).How organizations act together: Interorganizational coordination in theory and practice.United States:Gordon and Breach.
9. Alter, C.,Hage, J.(1993).Organizations working together.Calif.:Sage Publications.
10. Ansell, C.,Gash, A.(2007).Collaborative governance in theory and practice.Journal of Public Administration Research and Theory,18,543-571.
11. Bingham, L. B.,O''Leary, R.(2006).Conclusion- Parallel play, not collaboration: Missing questions, missing Connections.Public Administration Review,66(S.1),161-167.
12. Bloomfield, P.(2006).The challenging business of long-term public-private partnerships: Reflections on local experience.Public Administration Review,66(3),400-411.
13. Booher, D. E.(2004).Collaborative governance practices and democracy.National Civic Review,93(4),32-46.
14. Bovaird, T.(2005).Public governance: Balancing stakeholder power in a network society.International Review of Administrative Sciences,71(2),217-228.
15. Bozeman, B.(2000).Bureaucracy and red tape.Upper Saddle River, N.J.:Prentice-Hall.
16. Brown, T. L.,Potoski, M.(2005).Transaction costs and contracting: The practitioner perspective.Public Performance and Management Review,28(3),326-351.
17. Brown, T. L.,Potoski, M.,Slyke, D. M. Van(2006).Managing public service contracts: Aligning values, institutions, and markets.Public Administration Review,66(3),323-331.
18. Chen, Y. C.,Perry, J.(2003).Outsourcing for e-government: Managing for success.Public Performance & Management Review,26(4),404-421.
19. Chen, Y. N.,Chen, H. M.,Huang, W.,Ching, R. K. H.(2006).E-government strategies in developed and developing countries: An implementation framework and case study.Journal of Global Information Management,14(1),23-46.
20. Clingemayer, J.,Feiock, R. C.(1997).Leadership turnover, transaction costs and external city service delivery.Public Administration Review,57(3),231-239.
21. Cohen, S.,Eimicke, W.(2008).The responsible contract manager: Protecting the public interest in an outsourced world.Washington, D.C.:Georgetown University Press.
22. Contini, F.(Ed.),Lanzara, G. F.(Ed.)(2009).ICT and innovation in the public sector: European studies in the making of E-government.NY:Palgrave Macmillan.
23. Cooper, P. J.(2003).Governing by contract: Challenges and opportunities for public managers.Washington, D.C.:CQ Press.
24. Cordella, A.,Willcocks, L.(2010).Outsourcing, bureaucracy and public value: Reappraising the notion of the "contract state".Government Information Quarterly,27,82-88.
25. Daley, D. M.(2008).Interdisciplinary problems and agency boundaries: Exploring effective cross-agency collaboration.Journal of Public Administration Research and Theory,19,477-493.
26. Dixit, A. K.(1996).The making of economic policy: A transaction-cost perspective.Cambridge, MA:MIT Press.
27. Domberger, S.,Jensen, P.(1997).Contracting out by the public sector: Theory, evidence, prospects.Oxford Review of Economic Policy,13(4),67-78.
28. Feldman, M. S.,Khademian, A. M.(2002).To manage is to govern.Public Administration Review,62(5),541-554.
29. Fountain, J. E.(2001).Building the virtual state: Information technology and institutional change.Washington, D.C.:Brookings Institution Press.
30. Globerman, S.,Vining, A. R.(1996).A framework for evaluating the government contracting-out decision with an application to information technology.Public Administration Review,56(6),577-584.
31. Goetz, C. J.,Scott, R. E.(1981).Principles of relational contracts.Virginia Law Review,67(6),1089-1150.
32. Goldsmith, S.,Eggers, W. D.(2004).Governing by network: The new shape of the public sector.Washington, D.C.:Brookings Institution Press.
33. Grimsey, D.,Lewis, M. K.(2004).Public private partnerships: The worldwide revolution in infrastructure provision and project finance.Northampton, Mass.:Edward Elgar.
34. Hagedoorn, J.,Hesen, G.(2007).Contract law and the governance of inter-firm technology partnerships: An analysis of different modes of partnering and their contractual implications.Journal of Management Studies,44(3),342-366.
35. Heeks, R.(2003).Most e-government-for-development projects fail: How can risks be reduced?.UK:IDPM, University of Manchester.
36. Ho, A. T. K.(2002).Reinventing local governments and the e-government initiative.Public Administration Review,62(4),434-44.
37. Homburg, V.(2008).Understanding e-government: Information systems in public administration.NY:Routledge.
38. Horn, M. J.(1995).The political economy of public administration: Institutional choice in the public sector.Cambridge:Cambridge University Press.
39. Jamali, D.(2004).Success and failure mechanisms of Public Private Partnerships (PPPs) in developing countries: Insights from the lebanese context.The International Journal of Public Sector Management,17(5),414-430.
40. Javalgi, R. G.,Dixit, A.,Scherer, R. F.(2009).Outsourcing to emerging markets: Theoretical perspectives and policy implications.Journal of International Management,15(2),1-13.
41. Kettl, D. F.(1993).Sharing power: Public governance and private markets.Washington, D.C.:The Brookings Institution.
42. Kettl, D. F.(2006).Managing boundaries in american administration: The collaboration imperative.Public Administration Review,66(S.1),10-19.
43. Klijn, E. H.,Teisman, G. R.(2003).Institutional and strategic barriers to public-private partnership: An analysis of Dutch cases.Public Money & Management,23(3),137-146.
44. Kumaraswamy, M. M.,Zhang, X. Q.(2001).Governmental role in BOT-led infrastructure development.International Journal of Project Management,19(4),195-205.
45. Langford, J.,Harrison, Y.(2008).Partnering for e-government: Challenges for public administrators.Canadian Public Administration,44(4),393-416.
46. Lanzara, G. F.(2009).Building digital institution: ICT and the rise of assemblages in government.ICT and innovation in the public sector: European studies in the making of e-government,NY:
47. Lee, J. N.,Kim, Y. G.(2005).Understanding outsourcing partnership: A comparison of three theoretical perspectives.IEEE Transactions on Engineering Management,52(1),43-58.
48. Luna-Reyes, L. F.,Gil-Garcia, J. R.,Cruz, C. B.(2007).Collaborative digital government in Mexico: Some lessons from federal web-based interorganizational information integration initiatives.Government Information Quarterly,24,808-826.
49. Marche, S.,McNiven, J. D.(2003).E-government and e-governance: The future isn't what it used to be.Canadian Journal of Administrative Sciences,20(1),74-86.
50. McCabe, B. C.,Feiock, R. C.,Clingermayer, J. C.,Stream, C.(2008).Turnover among city managers: The role of political and economic change.Public Administration Review,68(2),380-386.
51. Moe, T. M.(1990).Political institutions: The neglected side of story.Journal of Law, Economics, and Organization,6,213-253.
52. O''Leary, R.,Bingham, L. B.(2009).Surprising findings, paradoxes, and thought on the future of collaborative public management research.The collaborative public manager: New ideas for the twenty-first century,Washington, D.C.:
53. O''Leary, R.,Gazley, B.,McGuire, M.,Bingham, L. B.(2009).Public manager in collaboration.The collaborative public manager: New ideas for the twenty-first century,Washington, D.C.:
54. Parker, D.,Hartley, K.(2003).Transaction costs, relational contracting and public private partnerships: A case study of UK defence.Journal of Purchasing & Supply Management,9,97-108.
55. Peters, B. G.(1989).The politics of bureaucracy.New York:Longman.
56. Peters, B. G.,Pierre, J.(1998).Governance without government? Rethinking public administration.Journal of Public Administration Research and Theory,8(2),223-243.
57. Pfeffer, J.,Salancik, G. R.(1978).The external control of organizations: A resource dependence perspective.New York:Harper & Row.
58. Reddick, C. G.,Frank, H. A.(2007).The perceived impacts of e-government on U.S. cities: A survey of Florida and Texas city managers.Government Information Quarterly,24,576-594.
59. Roy, J.(2003).The relational dynamics of e-governance: A case study of the City of Ottawa.Public Performance & Management Review,26(4),391-403.
60. Salamon, L. M.(2002).The new governance and the tools of public action: An introduction.The tools of government: A guide to the new governance,New York:
61. Sharma, S.(2007).Exploring best practices in Public-Private Partnership (PPP) in e-government through select Asian case studies.The International Information & Library Review,39,203-210.
62. Sullivan, H.,Skelcher, C.(2002).Working across boundaries: Collaboration in public services.New York:Palgrave.
63. UN=United Nations(2008).Guidebook on promoting governance in public-private partnerships.
64. Van Slyke, D. M.(2009).Collaboration and relational contracting.The collaborative public manager: New ideas for the twenty-first century,Washington, D.C.:
65. Vigoda, E.(2002).From responsiveness to collaboration: Governance, citizens, and the next generation of public administration.Public Administration Review,62,527-540.
66. Vining, A. R.,Boardman, A. E.(2008).Public-private partnerships in Canada: theory and evidence.Canadian Public Administration,51(1),9-44.
67. West, D. M.(2004).E-government and the transformation of service delivery and citizen attitudes.Public Administration Review,64(1),15-27.
68. Williamson, O. E.(1996).The mechanisms of governance.New York:Oxford University Press.
69. Yildiz, M.(2007).E-government research: Reviewing the literature, limitations, and ways forward.Government Information Quarterly,24,646-665.
70. Yin, R. K.(2003).Case study research: Design and methods.Calif.:Sage Publications.
71. 江明修、陳敦源、黃東益、莊國榮、蕭乃沂(2004)。財團法人資訊工業策進會委託研究案財團法人資訊工業策進會委託研究案,財團法人資訊工業策進會。
72. 吳秀光、廖洲棚(2003)。運用資訊科技再造政府：以台北市政府線上服務的推行爲例。國家菁英季刊，2(1)，151-173。
73. 周韻采(2003)。電子化政府績效的比較研究：以政府入口網站爲例。公共行政學報，9，35-58。
74. 胡龍騰、曾冠球(2009)。行政院研究發展考核委員會委託研究行政院研究發展考核委員會委託研究,行政院研究發展考核委員會。
75. 陳敦源、黃東益、蕭乃沂(2004)。電子化參與：公共政策過程中的網路公民參與。研考雙月刊，28(4)，36-51。

1. 陳炳宏、張世杰(2015)。新公共管理改革的弔詭與非意圖結果。中國行政評論，21(4)，113-149。
2. 陳重安(2011)。政府契約委外的再檢視：目標、理論應用、績效衡量、與知識論基礎。公共行政學報，40，111-143。
3. 洪凱龍,王光旭(2019)。公私合夥下評鑑制度運作的風險：老人福利機構觀點之探析。國家發展研究，19(1)，97-143。
4. 柯于璋(2013)。政府委託研究案代理問題之探討：一個結合賽局理論與代理人理論的研究取向。行政暨政策學報，57，1-35。
5. 柯于璋(2020)。公私協力夥伴關係之爭議與課責－以我國文化創意產業園區委外經營為例。公共行政學報，58，55-87。
6. 李仲彬(2011)。「信任」在電子治理中所扮演的角色：以文獻檢閱為基礎的初探性分析。公共行政學報，39，105-147。
7. 張鎧如,呂冠逸(2023)。運用協力治理觀點探究臺灣公共事務個案聯盟。文官制度季刊，15(1)，147-182。
8. (2024)。以協力治理觀點探究我國資通安全區域聯防體系。行政暨政策學報，78，33-66。