多國籍企業倫理與員工士氣關係之研究－以異文化管理為干擾效果

The Moderating Effect of Cross-Cultural Management on the Relationship between Business Ethics and Staff Morale for Multi-National Enterprise

10.6626/MR.2015.15(1).02

林彩梅(Tsai-Mei Lin)；周育甄(Yu-Chen Chou)；古御呈(Yu-Cheng Ku)

企業倫理 ； 員工士氣 ； 異文化管理制度 ； business ethics ； staff morale ； cross-cultural management system

管理研究學報

15卷1期（2015 / 06 / 01）

35 - 55

繁體中文

過去探討多國籍企業倫理與員工士氣之關係，鮮少以異文化管理制度作為干擾變數。本研究透過抽樣選出郵寄廠商為調查對象，請英、美、日在台灣子公司主管填寫問卷，計回收368份問卷，扣除37份無效問卷，有效問卷共有331份，其中英國61份、美國121份與日本149份，有效問卷回收率為38.73%。本研究實證發現：多國籍企業倫理與員工士氣呈正向關係以及異文化管理對多國籍企業倫理與員工士氣之關係具有干擾效果獲得支持。多國籍企業管理者可運用異文化管理制度打造優質工作環境，善待員工，振奮士氣，積極投入，績效卓越，創造出幸福企業。

Previous literatures have studied the relationship between business ethics and staff morale. However, little research examined such a relationship among Multi-National Enterprise. Moreover, by reasoning, cross-cultural management system may have a moderating effect on that relationship. Therefore, the purpose of this study is to investigate the relationship of business ethics and cross-cultural management system to staff morale. The data was composed of high-ranking managers of the subsidiary companies of British, U.S. and Japan in Taiwan. All 368 recovered survey questionnaires, the questionnaire efficiency was 38.73%, where the valid questionnaires were 331. Our empirical results indicated that the carry out of business ethics in enterprises was positively related to staff morale and also supported was the finding of the moderating effect of cross-cultural management on the relationship between business ethics and staff morale, an approach endorsed within ethics literature. The findings indicated that MNE's leaders could integrate business ethics and the cross-cultural management system as a means to generate a favorable work environment which enhanced staff morale.

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