高中主任輔導教師領導經驗之探究

The Investigation for Leadership Experience of a Chief of Teacher- Counselors in a Senior High School

10.6308/JCPRC.2017.30.01

張慧美(Huey-Meei Chang)

領導經驗 ； 主任輔導教師 ； leadership experience ； chief of teacher-counselors

諮商心理與復健諮商學報

30期（2017 / 06 / 01）

7 - 34

繁體中文

本研究旨在初探一位高中主任輔導教師，領導經驗的挑戰和因應過程，及所涵蓋的層面，採用深度訪談法蒐集資料，內容分析法進行討論。研究參與者面臨的挑戰和因應過程，結論包括：(一)內在動機驅使而接受此職位，從同儕和典範學習中建構自己理想中的輔導室運作藍圖，(二)領導權威未獲認同前察覺到處內同仁關係的變化、其他單位的質疑，因應上運用不同策略和進行溝通，並體認以工作成果證明自己能力，堅定貫徹想做的事都需要時間。(三)認同領導經驗有助於自我增能，覺察到主任輔導教師工作複雜度變高，要以保持正向情緒，對事不對人的態度因應，肯定領導位階有助其整體發揮諮商專業的影響力。本研究參與者領導經驗涵蓋的層面，結論包括：(四)體驗到權力可讓自己發揮更多功能，也是個人信念的試煉石，保持真誠一致，用正向態度面對領導經驗的挑戰有助於自我統整，(五)諮商專業的訓練有助於建立團隊合作之信任度，但工作視野和工作價值觀需要轉換為效能導向，(六)領導經驗中要理解學校組織脈絡，對內監督，對外進行溝通協商，以系統合作之參照觀點有助於提昇輔導工作效能，但研究參與者認為諮商專業工作者需再學習這些方面的知能。最後，提出諮商專業工作者擔任輔導主管之建議。

The goal of the research was to investigate initially the transformation of a chief of teacher-counselors through leadership experience when facing challenges and impacts in the job, and its aspects involved. Data was collected from in-depth interview and results were drawn from content analysis. First of all, three results of transformation as a chief of teacher-counselors were found. First, the participant of the research took the position as a chief of teacher-counselors with an internal motivation, which was to make a difference and establish an ideal counseling room that learned from mentors in the school. Second, due to the frustration from her authority not being recognized by her colleagues, she realized that being determined was important and adopting various strategies to prove her ability required time. Third, it was confirmed that professional training in counseling was helpful to carry out leadership, and learning from leadership practice was also helpful to increase self-efficacy. Three results of the aspects of leadership experience involved were also drawn. Fourth, personal belief of the research participant was tested again in leadership experience. Results suggested that being sincerely consistent and keeping positive attitude toward job challenges elevated her self-integrity. Fifth, the research participant confirmed that counseling skills were helpful to establish a trust relationship during system collaboration. Moreover, leadership experience broadened her awareness of working perspective that should be focused more on problem solutions and the effectiveness of results. At last, the research participant strengthened the ability of comprehending organizational culture and establishing cooperation that were necessary in dealing with school counseling as a chief of teacher-counselors in a senior high school. Suggestions toward the chiefs of school counseling sections were provided.

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