题名

師徒關係正、負面功能前因與後果－以餐旅實習生為例

并列篇名

Antecedents and Consequences of Positive and Negative Mentoring Functions: A Study of Hospitality Interns

DOI

10.6572/JHT.12(4).1

作者

陳建龍(Chien-Lung Chen)；林尙平(Shang-Ping Lin)

关键词

工作滿意度 ； 角色壓力 ； 合作文化 ； 群體支持 ； 群體過程 ； job satisfaction ； role stressors ； cooperative culture ； group support ； group process

期刊名称

餐旅暨觀光

卷期/出版年月

12卷1期（2015 / 03 / 01）

页次

1 - 21

内容语文

繁體中文
中文摘要

本研究旨在探討餐旅業師徒關係正、負面功能之前因與工作結果變項間的關係，特別將師徒間負面經驗構面納入以擴展師徒關係理論之範疇。以273位餐旅業實習生有效問卷調查樣本，運用線性層級迴歸進行檢證，結果顯示師徒關係的正、負面功能對於工作滿意度和角色壓力有顯著的影響效果。此外，研究結果也驗證了合作文化與群體特性(群體支持與群體過程)等脈絡因素對師徒關係(正、負面)的顯著的效果。最後，針對研究發現的意涵與未來研究進行討論。
英文摘要

This study aimed primarily at exploring factors (cooperative culture and group characteristics) and job outcomes (job satisfaction an role stressors) associated with positive and negative mentoring functions in hospitality, and also expanding the application of mentoring functions scales by incorporating negative mentoring functions. A total of 273 completed valid questionnaires were subjected to linear hierarchical regression analysis. Results showed that both positive and negative mentoring functions were all significantly correlated with job satisfaction and role stressors. Moreover, results also supported that relationships between cooperative culture; group characteristics (group support and group process) and mentoring functions (positive and negative). Finally, the implications of these findings and the directions for future research are discussed.
主题分类 人文學 > 地理及區域研究
生物農學 > 農產加工
社會科學 > 管理學
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