题名

企業組織文化對組織績效之影響-以組織學習為中介變數

并列篇名

The Impacts of Organizational Culture on Organizational Performance: Taking Organizational Learning as an Intervening Variable

DOI

10.29704/JDIT.200712.0003

作者

邱天佑(Tien-You Chiu)

关键词

組織文化 ; 組織學習 ; 組織績效 ; organizational culture ; organizational learning ; organizational performance

期刊名称

大漢學報

卷期/出版年月

22期(2007 / 12 / 01)

页次

37 - 54

内容语文

繁體中文

中文摘要

許多學者提出組織文化是影響組織績效的顯著因素,相對地卻缺乏文獻關注兩者之間的中介變數。本文回顧文獻,針對組織文化、組織學習與組織績效建立三個構念之因果關係。以台灣壽險產業為研究對象,運用結構方程模式,檢驗發現整體理論模式之配置符合可接受的適合度檢定水準,而且各構念之間存在正向關係,以組織文化對組織學習和組織學習對組織績效的路徑最為顯著。其次,運用層級迴歸分析,證實組織文化透過組織學習的中介效果,更能發揮對組織績效之影響,研究發現與傳統認知不同,是組織學習在支持型文化的組織比對創新型文化的組織對於組織績效的影響更顯著。最後,根據研究結果討論管理意涵並提出未來的研究方向。

英文摘要

Many scholars proposed that the organizational culture is affects the organizational performance the remarkable factor, actually lacks the literature to pay attention to the intervening variables relatively between organizational culture and organizational performance. This study reviews the literatures, in view of the organizational culture, organizational learning and organizational performance to establish three constructs to read the causal relation. Take Taiwan finance insurance industry as the object of study, applied structural equation model, the examination discovered that disposition of the global theory pattern conforms to the acceptable grade of fit examination standard, moreover between each construct reads has the positive relationship, organizational culture to organizational learning and organizational learning to organizational performance are more remarkable. Next, through adopting hierarchical regression analysis, confirmed that the organizational culture is mediated by organizational learning which can display to influence of the organizational performance, the finding with the traditional cognition is different, is the organizational learning in the support culture organization is more remarkable than to the innovation culture organization regarding the organizational performance influence.

主题分类 人文學 > 人文學綜合
基礎與應用科學 > 基礎與應用科學綜合
醫藥衛生 > 醫藥衛生綜合
生物農學 > 生物農學綜合
工程學 > 工程學綜合
社會科學 > 社會科學綜合
参考文献
  1. Bagozzi, R. P.,Yi, Y.(1988).On the evaluation of structural equation models.Journal of Academy of Marketing Science,16(1),74-94.
  2. Baker, W. E.,Sinkula, J. M.(1999).The synergistic effect of market orientation and learning orientation on organizational performance.Journal of the Academy of Marketing Science,27,411-427.
  3. Baron, R. M.,Kenny, D. A.(1986).The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.Journal of Personality and Social Psychology,51(6),1173-1182.
  4. Bettinger, C.(1989).Use corporate culture to trigger high performance.Journal of Business Strategy,10(2),38-42.
  5. Brownell, P.,Dunk, A. S.(1991).Task uncertainty and its interaction with budgetary participation and budget emphasis: Some methodological issues and empirical investigation.Accounting, Organizations and Society,16(8),693-703.
  6. Cameron, K. S.,Quinn, R. E. (Ed.)(1985).Beyond Rational Management.San Francisco, CA.:Jossey-Bass.
  7. Cangelosi, V. E.,Dill, W. R.(1965).Organizational learning: Observations toward a theory.Administrative Science Quarterly,10(2),175-203.
  8. Cascio, W. F.(1991).Applied Psychology in Personnel Management.Prentice-Hall:Englewood Cliffs, NJ..
  9. Chen, L. Y.(2004).Examining the effect of organizational commitment, job satisfaction and job performance at small and middle-sized firms of Taiwan.Journal of American Academy of Business,5(1),432-438.
  10. Chien M. H.(2004).A study to improve organizational performance: A view from SHRM.Journal of American Academy of Business,4(1),289-291.
  11. Chow, C. W.,Haddad, K. M.,Wu, A.(2003).Corporate culture and its relation to performance: A comparative study of Taiwanese and U.S. manufacturing firms.Managerial Finance,29(12),65-76.
  12. Churchill, G. A.,Ford, N. M.,Hartley, S. W.,Walker, O. C.(1985).The determinants of salesforce performance: A meta-analysis.Journal of Marketing Research,22(2),103-118.
  13. Crossan, M. M.,Lane, H. W.,White, R. E.,Djurfeldt, L.(1995).Organizational learning: Dimensions for a theory.International Journal of Organizational Analysis,3(4),337-360.
  14. Daft, R. L.(2001).Organization theory and design.South Western, Cincinnati, Ohio.:
  15. Deal, T. E.,Kennedy, A. A.(1982).Corporate Cultures: The Rites and Rituals of Corporate Life.Boston, MA.:Addison-Wesley.
  16. Dennison, D.(1984).Bringing corporate culture to the bottom line.Oganizational Dynamics,13(2),5-22.
  17. Dorai, R.,McMurray, A.(2002).An exploratory study on employee roles as determinants of organizational learning and Innovation: the Australian experience.proceeding of the third european conference on organizational, knowledge, learning and capabilities,Atens Greece:
  18. Garvin, D. A.(1993).Building a learning organization.Harvard Business Review,71(4),79-81.
  19. Gaski, J. F.(1986).Interrelations among a channel entity's power sources: impact of the exercise of reward and coercion on expert, referent, and legitimate power sources.Journal of Marketing Research,23(1),62-77.
  20. Govindarajan, V.(1984).Appropriateness of accounting data in performance evaluation: An empirical examination of environmental uncertainty as an intervening variable.Accounting, Organizations and Society,9(2),125-135.
  21. Harris, L. C.,Ogbonna, E.(2001).Leadership style and market orientation: An empirical study.European Journal of Marketing,35(6),744-764.
  22. Hayes, D. C.(1977).The contingency theory of management accounting.The Accounting Review,52(1),22-39.
  23. Huber, G. P.(1991).Organizational learning: The contributing processes and literatures.Organization Science,2(1),88-115.
  24. Hult, G. T. M.,Ferrell, O. C.,Hurley, R. F.(2002).Global organizational learning effects on cycle time performance.Journal of Business Research,55(5),377-387.
  25. Kotter J. P.,Heskett, J. L.(1992).Corporate Culture and Performance.New York:Free Press.
  26. Lawrence, P.,Lorsch, J.(1967).Organization and environment: Managing differentiation and integration.Boston, MA.:Harvard University Graduate School of Business Administration, Division of Research.
  27. Lee, S. K. J.,Yu, K.(2004).Corporate culture and organizational performance.Journal of Managerial Psychology,19(4),340-359.
  28. Levitt, B.,March, J. G.(1988).Organizational learning.Annual Review of Sociology,14,319-340.
  29. MacCoby, M.(2003).The seventh rule: Create a learning culture.Research Technology Management,46(3),59-60.
  30. Mahler, J.(1997).Influences of organizational culture on learning in public agencies.Journal of Public Administration Research & Theory,7(4),519-540.
  31. MarCoulides, G. A.,Heck, R. H.(1993).Organizational culture and performance: Proposing and testing model.Organization Science,4(2),209-225.
  32. McKenna, S. D.(1992).A culture instrument: Driving organizational learning.Leadership and Organization Development Journal,13(6),24-29.
  33. Merchant, K. A.(1981).The design of the corporate budgeting system: Influences on managerial behavior and performance.The Accounting Review,56(4),813-829.
  34. Milliman, J.,Taylor, S.,Czaplewski, A. J.(2002).Cross-cultural performance feedback in multinational enterprises: Opportunity for organizational learning.Human Resource Planning,25(3),29-43.
  35. Morgan, R, E.,Turnell, C. R.(2003).Market-based organizational learning and market performance.Gains British Journal of Management,14(3),255-274.
  36. Nunnally, J. C.(1978).Psychometric Theory.New York:McGraw-Hill.
  37. Ogbonna, E.,Harris, L. C.(2000).Leadership style, organizational culture and performance: Empirical evidence from U.K. companies.International Journal of Human Resource Management,11(4),766-788.
  38. O''Rielly III, C. A.,Chatman, J.(1996).Working smarter and harder: A longitudinal study of managerial success.Administrative Science Quarterly,39(4),603-627.
  39. Pace, R. W.,Regan, L.,Miller, P.,Dunn, L.(1998).Natural growth goals and short-term training: A boomerang effect.International Journal of Training and Development,2(2),128-140.
  40. Petrock, F.(1990).Corporate culture enhances profits.HR Magazine,35(11),64-66.
  41. Pettigrew, A. M.(1979).On studying organizational cultures.Administrative Science Quarterly,24(4),570-581.
  42. Pondy, L. R.,Mitroff, I. I.,Stra, B. (Ed.)(1979).Research of Organization Behavior.JAI Greenwich:
  43. Rashid, Z. A.,Sambasivan, M.,Johari, J.(2003).The influence of corporate culture and organizational commitment on performance.Journal of Management Development,22(8),708-728.
  44. Saffold, G.(1988).Culture traits, strength, and organizational performance: Moving beyond "strong" culture.Academy of Management Review,13(4),546-558.
  45. Schein, E. H.(1990).Organizational culture.American Psychologist,45(2),109-119.
  46. Schein, E. H.(1996).Three cultures of management: The key to organizational learning.Sloan Management Review,38(1),9-20.
  47. Shrivastava, P.(1983).A typology of organizational learning systems.Journal of Management Studies,20(1),7-28.
  48. Sinkula, J. M.,Baker, W. E.,Noordewier, T.(1997).A framework for market-based organizational learning: Linking values, knowledge, and behavior.Journal of the Academy of Marketing Science,25,305-318.
  49. Sohi, R. S.(1996).The effects of environmental dynamism and heterogeneity on sales people's role perceptions, performance and job satisfaction.European Journal of Marketing,30(7),49-67.
  50. Steers, R. M.(1975).Problem in the measurement of organization effectiveness.Administrative Science Quarterly,20(2),546-548.
  51. Tippins, M. J.,Sohi, R. S.(2003).IT competency and firm performance: Is organizational learning a missing link.Strategic Management Journal,24(8),745-761.
  52. Vits, J.,Gelders, L.(2002).Performance improvement theory.International Journal of Production Economics,77(3),285-298.
  53. Wallach, E. J.(1983).Individuals and organizations: The cultural match.Training and Development Journal,37(2),28-35.
  54. Wilkins, A. L.,OuAnderson, J. C.,Gerbing, D. W.,Ouchi, W. G.(1983).Efficient cultures: Exploring the relationship between culture and organizational performance.Administrative Science Quarterly,28(3),468-481.
  55. Yeo, R.(2003).Linking organizational learning to organizational performance and success: Singapore case studies.Leadership and Organization Development Journal,24(1),70-83.
被引用次数
  1. 陳昭珍、于第(2012)。大學校院圖書館組織學習文化與組織績效關係之研究。教育資料與圖書館學,50(2),1-25。
  2. 郭宇欣、許順旺、許中駿、張姮燕(2014)。國際觀光旅館技術及管理創新、服務品質與組織績效之相關研究─以組織公民行為為干擾變項。企業管理學報,102,79-105。
  3. 謝俊逸,黃冠凱,黃志璿,李怡慶,李怡芳,吳信宏,余嘉惠(2021)。探討醫護人員之病人安全文化:以中部某地區醫院為例。品質學報,28(5),322-348。