参考文献
|
-
Hoare, M. (2008), ‘Staking a claim to e-commerce', Media, April 17, p. A20.
-
Anonymous (2009), ‘Chinese online shoppers soar against global downturn', People's Daily, available at http://english.peopledaily.com.cn/90001/90778/90857/90860/6703804.html (accessed 18 July 2009).
-
ACNielsen (2005), ‘Global online shopping habits', ACNielsen Global Online Survey, available at http://www2.acniels.com/press/documents/ACNielsen_OnlineShopping_GlobalSummary (accessed 1 June 2009).
-
Akaah, I. P.,Korgaonkar, P. K.(1988).A conjoint investigation of the relative importance of risk relievers in direct marketing.Journal of Advertising Research,28(4),38-44.
-
Alnemr, R.,Koenig, S.,Eymann, T.,Meinel, C.(2010).Enabling usage control through reputation objects: a discussion on e-commerce and the internet of services environments.Journal of Theoretical and Applied Electronic Commerce Research,5(2),59-76.
-
Anonymous(2006).Chinese sports: China flexes its muscles.Brand Strategy,September 14,40.
-
Barsky, J.(1995).Guarantee; warranty; loyalty.Marketing Tools,2(6),72-74.
-
Bearden, W.,Shimp, T. A.(1982).The use of extrinsic cues to facilitate product adoption.Journal of Marketing Research,19(2),229-239.
-
Bellman, S.,Lohse, G. L.,Johnson, E. J.(1999).Predictors of online buying behavior.Association for Computing Machinery, Communications of the ACM,42(12),32-38.
-
Bhatnagar, A.,Misra, S.,Rao, H. R.(2000).On risk, convenience, and internet shopping behaviour.Communications of the ACM,43(11),98-105.
-
Bickart, B.,Schindler, R. M.(2001).Internet forums as influential sources of consumer information.Journal of Interactive Marketing,15(3),31-40.
-
Biswas, D.,Biswas, A.(2004).The diagnostic role of signals in the context of perceived risks in online shopping: do signals matter more on the Web?.Journal of Interactive Marketing,18(3),30-45.
-
Brinkmann, U.,Seifert, M.(2001).Face to interface - the establishment of trust in the internet: the case of e-auctions.Zeitschrift für Soziologie,30(1),23-47.
-
Cassar, K.(2009).Q and A: probing the Amazon-Zappos deal.Adweek
-
Chu, W.,Choi, B.,Song, M.(2005).The role of online retailer brand and infomediary reputation in increasing consumer purchase intention.International Journal of Electronic Commerce,9(3),115-127.
-
Dawar, N.,Parker, P.(1994).Marketing universals: consumers' use of brand name, price, physical appearance, and retailer reputation as signals of product quality.Journal of Marketing,58(2),81-95.
-
Dodds, W. B.,Monroe, K. B.,Grewal, D.(1991).Effects of price, brand, and store information on buyers' product evaluations.Journal of Marketing Research,28(3),307-319.
-
Dowling, G. R.,Staelin, R.(1994).A model of perceived risk and intended risk-handling activity.Journal of Consumer Research,21(1),119-134.
-
Gefen, D.,Pavlou, P.(2006).The moderating role of perceived regulatory effectiveness of online marketplaces on the role of trust and risk on transaction intentions.Proceedings of the 27th International Conference on Information Systems (ICIS 2006),Milwaukee, WI:
-
Grewal, D.,Krishnan, R.,Baker, J.,Borin, N.(1998).The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions.Journal of Retailing,74(3),331-352.
-
Hair, J. F.,Anderson, R. E.,Tatham, R. L.,Black, W. C.(1998).Multivariate Data Analysis.Upper Saddle River, NJ:Prentice Hall.
-
Hargrave, S.(2005).Chinese ecommerce: fortune awaits.New Media Age,January 27,A23.
-
Hsu, H. C.(2007).A study of factors affecting the success of private label brands in Chinese e-market.Journal of Technology Management in China,2(1),38-53.
-
Hu, N.,Liu, L.,Zhang, J.(2008).Do online reviews affect product sales? The role of reviewer characteristics and temporal effects.Information Technology and Management,9(3),201-214.
-
Jarvenpaa, S. L.,Tractinsky, N.,Saarinen, L.(1999).Consumer trust in an internet store: a cross-cultural validation.Journal of Computer-Mediated Communication
-
Jarvenpaa, S.,Todd, P.(1997).Consumer reactions to electronic shopping on the World Wide Web.International Journal of Electronic Commerce,1(2),59-88.
-
Kim, L. H.,Qu, H.,Kim, D. J.(2009).A study of perceived risk and risk reduction of purchasing air-tickets online.Journal of Travel and Tourism Marketing,26(3),203-224.
-
Kim, M. S.,Ahn, J. H.(2006).Comparison of trust sources of an online market-maker in the e-marketplace: buyer's and seller's perspectives.Journal of Computer Information Systems,47(1),84-94.
-
Lee, H.,Huddleston, P.(2006).Effects of e-tailer and product type on risk handling in online shopping.Journal of Marketing Channels,13(3),5-28.
-
Lee, M. K. O.,Turban, E.(2001).A trust model for consumer internet shopping.International Journal of Electronic Commerce,6(1),75-91.
-
Lee, M.,Johnson, K. K. P.(2002).Exploring differences between internet apparel purchasers, browsers and non-purchasers.Journal of Fashion Marketing and Management,6(2),146-157.
-
Li, D.,Li, J.,Lin, Z.(2008).Online consumer-to-consumer market in China - a comparative study of Taobao and eBay.Electronic Commerce Research and Applications,7(1),55-67.
-
Lim, K. H.,Sia, C. L.,Lee, M. K. L.,Benbasat, I.(2006).Do I trust you online, and if so, will I buy? An empirical study of two trust-building strategies.Journal of Management Information Systems,23(2),233-266.
-
Lu, J.,Wang, L.,Yu, C.,Wu, J.(2009).E-auction web assessment model in China.Electronic Commerce Research,9(3),149-172.
-
Lwin, M. O.,Williams, J. D.(2006).Promises, promises: how consumers respond to warranties in internet retailing.The Journal of Consumer Affairs,40(2),236-260.
-
Modahl, M.(2000).Now or Never: How Companies Must Change Today to Win the Battle for Internet Consumers.New York:HarperCollins.
-
Moon, M.,Millison, D.(2000).Firebrands: Building Brand Loyalty in the Internet Age.Berkeley, CA:Osborne/McGraw-Hill.
-
Park, C.,Jun, J.(2003).A cross-cultural comparison of internet buying behaviour: effects of internet usage, perceived risks, and innovativeness.International Marketing Review,20(5),534-553.
-
Park, J.,Lee, D.,Ahn, J.(2004).Risk-focused e-commerce adoption model: a cross-country study.Journal of Global Information Technology Management,7(2),6-30.
-
Park, J.,Stoel, L.(2005).Effect of brand familiarity, experience and information on online apparel purchase.International Journal of Retail and Distribution Management,33(2/3),148-160.
-
Porter, S. S.,Claycomb, C.(1997).The influence of brand recognition on retail store image.Journal of Product and Brand Management,6(6),373-387.
-
Purohit, D.,Srivastava, J.(2001).Effect of manufacturer reputation, retailer reputation, and product warranty on consumer judgments of product quality: a cue diagnosticity framework.Journal of Consumer Psychology,10(3),123-134.
-
Rao, A. R.,Monroe, K. B.(1989).The effect of price, brand name, and store name on buyers' perceptions of product quality: an integrative review.Journal of Marketing Research,26(3),351-357.
-
Senecal, S.,Nantel, J.(2004).The influence of online product recommendations on consumers' online choices.Journal of Retailing,80(2),159-169.
-
Shen, F.(2001).Effects of violence and brand familiarity on responses to television commercials.International Journal of Advertising,20(3),381-397.
-
Suki, N. M.,Suki, N. M.(2007).Online buying innovativeness: effects of perceived value, perceived risk and perceived enjoyment.International Journal of Business and Society,8(2),81-93.
-
Tan, S. J.(1999).Strategies for reducing consumers' risk aversion in internet shopping.Journal of Consumer Marketing,16(2),163-180.
-
Vijayasarathy, L. R.,Jones, J. M.(1999).Perceptions of internet shopping: an experimental comparison of new entrant and established catalogers.Development in Marketing Science,22,35.
-
Ye, Q.,Li, Y.,Kiang, M.,Wu, W.(2009).The impact of seller reputation on the performance of online sales: evidence from Taobao buy-it-now(BIN) data.Database for Advances in Information Systems,40(1),12-19.
-
Yu, J.(2006).Marketing to Chinese consumers on the internet.Marketing Intelligence and Planning,24(2),380-392.
-
Zhou, L.,Dai, L.,Zhang, D.(2007).Online shopping acceptance model - a critical survey of consumer factors in online shopping.Journal of Electronic Commerce Research,8(1),41-61.
|