题名

工作要求、工作資源與員工工作態度之關聯：以勤勉審慎性及主動性人格為調節變項

并列篇名

The Associations among Job Demands, Work Resources and Work Attitudes: Conscientiousness and Proactive Personality Traits as Moderators

DOI

10.6147/JHRM.2011.1201.02

作者

陳佳雯(Jia-Wun Chen)；陸洛(Luo Lu)；許雅玉(Ya-Yu Hsu)

关键词

工作要求 ； 工作資源 ； 勤勉審慎性人格 ； 主動性人格 ； work demands ； work resources ； conscientiousness personality ； proactive personality

期刊名称

人力資源管理學報

卷期/出版年月

12卷1期（2012 / 03 / 01）

页次

23 - 49

内容语文

繁體中文
中文摘要

本研究主要的目的以JD-R模式為基礎，探討（1）工作要求（工作負荷）、工作資源（高承諾人力資源措施）與員工個人工作態度（工作滿意及組織承諾）之間的關聯；（2）勤勉審慎性及主動性人格對工作要求、工作資源與員工工作態度之關係的調節效果。本研究採用結構式問卷調查，共計完成446份有效問卷，調查對象為台灣地區各類組織之全職工作者。研究結果發現：高承諾人力資源措施與工作滿意及組織承諾等後果變項間皆有顯著的正相關。此外，我們亦發現勤勉審慎性人格對工作負荷及組織承諾、主動性人格對工作負荷與工作滿意間的關係具調節作用。本文建議：企業除了提供員工適度的工作資源與適當的工作要求之外，更需將勤勉審慎性及主動性人格納入甄選員工的標準。因為，選對的人才將更能有效的協助企業，提升效率與績效。
英文摘要

Based on the job demand-resources (JD-R) model, the purposes of this study are to explore: (1) the associations between work demands (workload), work resources (high commitment human resource management practices), employees' work attitudes (job satisfaction and organizational commitment); (2) the possible moderating effects of conscientiousness and proactive personality traits on the above relationships. Using structured questionnaires, a diverse sample of 466 full-time employees drawn from a variety of organizations in Taiwan was surveyed. We found that high commitment human resource management practices were positively associated with work attitudes (job satisfaction and organizational commitment). Furthermore, conscientiousness as a personality trait moderated the relationship between workload and organizational commitment, while the proactive personality trait moderated the relationship between workload and job satisfaction. It is thus recommended that organizations need to challenge employees with optimal levels of workload and equip them with sufficient work resources. More importantly, recruiting employees who have high conscientiousness and proactive personality traits may also help organizations to achieve greater efficiency and better performance.
主题分类 社會科學 > 心理學
社會科學 > 社會學
社會科學 > 經濟學
社會科學 > 管理學
社會科學 > 法律學
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被引用次数
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